Practice Operations Specialist- Primary Care

Indiana University Health; Indianapolis (IN); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Indiana University Health in Indianapolis is seeking a Practice Operations Specialist- Primary Care to support operations, monitor value-based compensation, and drive data-informed decisions. The role is hybrid, Monday through Friday with occasional onsite expectations, reporting to the Project Manager, and collaborating with executive and physician leadership.

The ideal candidate has a bachelor's degree, healthcare office experience, and strong Excel and Power BI skills to analyze metrics,

Qualifications

• Bachelor's degree required.
• 2-4 years professional office experience (preferably healthcare).
• Masters degrees may be accepted in lieu of experience.
• Health administration concentration preferred.

Responsibilities

• Support in practice operations for the organization.
• Monitor physician and APP value-based compensation.
• Manage projects and collect/analyze data.
• Collaborate with management and physicians to meet goals.
• Maintain and improve dashboards and data visuals.

Skills

Excel

Data analysis

Project coordination

Communication skills

Stakeholder engagement

Education

Bachelor's degree

Masters of Health Administration or Masters of Business Administration may be accepted in lieu of experience

Health administration concentration preferred

Tools

Power BI

Power Query

SharePoint

Forms

Teams

Job description

Overview

Practice Operations Specialist- Primary Care

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do.

Indiana University Health is seeking individuals who embody these values to join our primary care team in the role of Practice Operations Specialist.

Provides support in practice operations for the organization and reports to the Project Manager. Will monitor oversee physician and APP Value Based Compensation, manage projects, collect and analyze data, and work with all levels of management and physicians to accomplish goals.

This is a hybrid role Monday-Friday day shift with occasional onsite expectations.

Key Relationships

Reports to: Project Manager

Key Relationships: Executive and Physician Leadership

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Bachelor's degree required
• Minimum 2-4 years professional office experience (preferably healthcare related), and familiarity with health care organizations required. Masters of Health Administration or Masters of Business Administration may be accepted in lieu of experience.
• Accounting, Business, Management, Science or Health Administration concentration preferred.

Preferred Qualifications

• Advanced Microsoft Excel proficiency required, including Pivot Tables, XLOOKUP, complex formulas, data validation, and data analysis.
• Experience calculating, auditing, and reporting compensation, productivity, quality, or performance metrics preferred.
• Ability to manage multiple projects and competing priorities while meeting deadlines in a fast-paced environment.
• Experience coordinating project activities, facilitating meetings, documenting action items, and engaging stakeholders to ensure timely completion of deliverables.
• Strong written and verbal communication skills, including the ability to explain complex data and methodologies to diverse audiences.
• Experience with Microsoft Power BI, Power Query, dashboard maintenance, and data visualization preferred.
• Interest in or experience utilizing Microsoft 365 Copilot, AI-enabled productivity tools, and technology-driven process improvement preferred.
• Experience with Microsoft Teams, SharePoint, Forms, and other Microsoft 365 applications preferred.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 16 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status. We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.