Practice Operations Specialist

Indiana University Health; Bloomington (IN); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Indiana University Health is seeking a Practice Operations Specialist to provide operational, financial, and administrative support for physician practices in a hybrid role based in Bloomington, IN. The position emphasizes data reporting, budget monitoring, and collaboration with leadership, physicians, and finance teams.

The candidate will develop provider scorecards, monitor performance metrics, and use advanced Excel to drive decision-making while coordinating provider schedules across the

Qualifications

• Bachelor's degree required.
• Minimum 2-4 years professional office experience (preferably healthcare) required.
• Masters of Health Administration or Masters of Business Administration may be accepted in lieu of experience.

Responsibilities

• Provide comprehensive operational, financial, and administrative support for physician practices and service lines.
• Monitor budgets and practice targets, evaluate and implement policies and procedures, manage projects, and collaborate with leadership and physicians.
• Develop, maintain, and analyze provider scorecards and performance metrics.
• Coordinate provider schedules to ensure optimal operational coverage.
• Utilize advanced Excel functions and reporting tools to support decision-making.

Skills

Budget monitoring

Provider scheduling

Advanced Excel

Operational analytics

Reporting tools

Education

Bachelor's degree

Master's degree (H.A./MBA) considered in lieu of experience

Tools

Excel

Job description

Overview

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join the Physician Administration team in the role of Practice Operations Specialist. This role will work Monday – Friday, 8:00am – 5:00pm, in a hybrid capacity (2 days on site a week) based in Bloomington, IN.

This position provides comprehensive operational, financial, and administrative support for physician practices and service lines. This role is responsible for data tracking, productivity reporting, financial analysis, payroll monitoring, budget management, provider support, and special projects. The Practice Operations Specialist serves as a key resource for leadership, physicians, finance teams, and operational partners by ensuring accurate reporting, timely analysis, and effective management of business processes.

Minimum Candidate Qualifications

• Bachelor's degree required
• Minimum 2-4 years professional office experience (preferably healthcare related), and familiarity with health care organizations required. Masters of Health Administration or Masters of Business Administration may be accepted in lieu of experience.
• Accounting, Business, Management, Science or Health Administration concentration preferred.

Core Competencies

• Provides support in practice operations for the organization and reports to the Service Line Administrator.
• Will monitor budgets and practice targets, evaluate and implement policies and procedures, manage projects, and work with all levels of management and physicians to accomplish goals.
• Provides interim managerial support in the absence of a Practice Administrator and or Clinic Manager.
• Coordinate and maintain provider schedules to ensure optimal operational coverage across the Hospitalists Division.
• Develop, maintain, and analyze provider scorecards, operational reports, and performance metrics.
• Utilize advanced Excel functions and reporting tools to support business and operational decision-making.
• Build and maintain strong relationships with physicians, medical directors, and administrative partners.
• Support departmental projects, process improvement initiatives, and strategic operational efforts.
• Assist with provider compensation reporting, productivity tracking, and performance analysis.
• Collaborate with stakeholders across multiple hospital locations throughout the Metro region.
• Independently manage competing priorities while delivering high-quality, accurate work.

As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states. IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world‑class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status. We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.