Practice Operations Specialist

IU Health; Bloomington (IN); Hybrid; USD 60,000 - 85,000; Full time

Job summary

Indiana University Health is seeking a Practice Operations Specialist in Bloomington, IN. This role provides comprehensive operational, financial, and administrative support for physician practices and service lines, with a hybrid schedule (2 days on site weekly).

You will monitor budgets, develop provider scorecards, and collaborate with leadership, physicians, and finance teams to deliver timely analysis and improve business processes. Proficiency in Excel is essential for success.

Qualifications

• Bachelor's degree required.
• 2-4 years professional office experience, preferably healthcare.
• Masters of Health Administration or MBA may be accepted in lieu of experience.
• Accounting/Business/Management/Health Administration concentration preferred.

Responsibilities

• Monitor budgets and practice targets, evaluate policies and procedures.
• Develop, maintain provider scorecards and operational reports.
• Coordinate provider schedules for optimal operational coverage.
• Support projects, process improvement, and strategic operational efforts.
• Assist with provider compensation reporting and productivity tracking.

Skills

Budget monitoring

Provider scorecards

Operational reporting

Project management

Stakeholder collaboration

Education

Bachelor's degree

Master's degree in Health Admin or MBA may be accepted in lieu of experience

Tools

Excel

Job description

Overview

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes.They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join the Physician Administration team in the role of Practice Operations Specialist. This role will work Monday – Friday, 8:00am – 5:00pm, in a hybrid capacity (2 days on site a week) based in Bloomington, IN.

This position provides comprehensive operational, financial, and administrative support for physician practices and service lines. This role is responsible for data tracking, productivity reporting, financial analysis, payroll monitoring, budget management, provider support, and special projects. The Practice Operations Specialistserves as a key resource for leadership, physicians, finance teams, and operational partners by ensuring accurate reporting, timely analysis, and effective management of business processes.

Minimum Candidate Qualifications

• Bachelor's degree required
• Minimum 2-4 years professional office experience (preferably healthcare related), and familiarity with health care organizations required. Masters of Health Administration or Masters of Business Administration may be accepted in lieu of experience.
• Accounting, Business, Management, Science or Health Administration concentration preferred.

Core Competencies

• Provides support in practice operations for the organization and reports to the Service Line Administrator.
• Will monitor budgets and practice targets, evaluate and implement policies and procedures, manage projects, and work with all levels of management and physicians to accomplish goals.
• Provides interim managerial support in the absence of a Practice Administrator and or Clinic Manager.
• Coordinate and maintain provider schedules to ensure optimal operational coverage across the Hospitalists Division.
• Develop, maintain, and analyze provider scorecards, operational reports, and performance metrics.
• Utilize advanced Excel functions and reporting tools to support business and operational decision-making.
• Build and maintain strong relationships with physicians, medical directors, and administrative partners.
• Support departmental projects, process improvement initiatives, and strategic operational efforts.
• Assist with provider compensation reporting, productivity tracking, and performance analysis.
• Collaborate with stakeholders across multiple hospital locations throughout the Metro region.
• Independently manage competing priorities while delivering high-quality, accurate work.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.