Practice Operations Manager - Optimize Patient Care

Decatur-County-Memorial-Hospital; Greensburg (IN); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Generous PTO

Retirement plan

Professional development

Career growth

Job summary

Decatur County Memorial Hospital seeks a Manager of Practice Operations to oversee the administrative, financial, operational, and personnel management of the medical practice. You will ensure efficient daily operations, regulatory compliance, and exceptional patient care while leading clinical and administrative staff.

You will serve as the primary liaison among physicians, hospital leadership, staff, vendors, and external partners to drive operational excellence, improve patient experiences,

Qualifications

• Associate degree required; relevant work experience may substitute some education.
• Minimum of three years in a healthcare, physician practice, or clinic setting.
• Supervisory or management experience required; physician practice management preferred.

Responsibilities

• Directs and oversees the daily operations of the physician practice to ensure efficient workflows, appropriate staffing, quality patient care, and operational effectiveness.
• Provides leadership and oversight of clinical and administrative staff, including hiring, scheduling, performance management, coaching, and development.
• Serves as the primary liaison between physicians, hospital leadership, staff, and affiliated departments to foster collaborative working relationships and effective communication.
• Supports physicians and advanced practice providers by coordinating resources and resolving operational issues that impact patient care and practice efficiency.
• Oversees clinic scheduling, patient flow, and practice operations to maximize productivity, access, and patient satisfaction.
• Ensures compliance with Human Resources policies, organizational standards of behavior, and established performance expectations.
• Manages the practice's financial operations, including budgeting, payroll oversight, accounts payable and receivable processes, and operational performance monitoring.
• Analyzes financial, operational, and productivity data, including wRVU and other key performance metrics, to support decision making and identify opportunities for improvement.
• Ensures compliance with all applicable federal, state, and local regulations, accreditation standards, organizational policies, HIPAA, OSHA, infection prevention, safety, and risk management requirements.
• Develops, implements, monitors, and enforces policies, procedures, regulatory documentation, and operational records to promote compliance, consistency, and effective practice operations.
• Manages inventory, equipment, medical and office supply resources, and vendor relationships through established organizational procurement processes.
• Serves as the practice resource for Electronic Medical Record (EMR) support and coordinates technology-related issues with the Information Technology department and other organizational resources.
• Maintains time and attendance records and oversees payroll-related processes for practice employees.
• Monitors patient satisfaction and service quality indicators, responds to escalated concerns, and implements corrective actions and process improvements as needed.
• Other duties as assigned.

Skills

Healthcare administration

Staff supervision

Communication skills

Operations leadership

Education

Associate degree

Tools

EMR software

Microsoft Office

Job description

Decatur County Memorial Hospital seeks a Manager of Practice Operations to oversee the administrative, financial, operational, and personnel management of the medical practice. You will ensure efficient daily operations, regulatory compliance, and exceptional patient care while leading clinical and administrative staff.

You will serve as the primary liaison among physicians, hospital leadership, staff, vendors, and external partners to drive operational excellence, improve patient experiences,