Medical Practice Operations Manager

Coffee Regional Medical C; Douglas (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Coffee Regional Medical Center in Douglas, GA seeks a Practice Manager to lead daily office operations, manage staff productivity, and ensure smooth patient flow. You will oversee scheduling for practitioners, support front desk operations, and drive policy implementation across departments.

The role requires strong customer service, confidentiality, and proficiency with EHR systems, along with experience in medical office management and multi-tasking in a high-volume clinic environment.

Qualifications

• High School diploma or GED required; medical terminology required.
• Associates degree preferred.
• Experience with Microsoft Word and Excel preferred.

Responsibilities

• Greet and assist all patients/visitors within the office & by phone.
• Responsible for the overall operations of the practice.
• Responsible for overseeing employee's productivity & compliance with office policy & procedures.
• Responsible for interviewing new applicants, evaluation and disciplinary action.
• Schedule management of all practitioners – office & surgery.
• Ensures that the front desk is adequately staffed at all times.
• All tasks and functions are completed in a timely manner.
• Implements new policies and procedures.
• Functions as super user for EHR and assist in training on EHR.

Skills

Customer service

Reads English

Critical thinking

High-stress communication

Info prioritization

Verbal & written communication

Independent work

Adaptability

Confidentiality

Basic computer literacy

Light lifting

Body mechanics

Attendance reliability

Education

High School diploma or GED

Associates degree

Medical terminology

Job description

Coffee Regional Medical Center in Douglas, GA seeks a Practice Manager to lead daily office operations, manage staff productivity, and ensure smooth patient flow. You will oversee scheduling for practitioners, support front desk operations, and drive policy implementation across departments.

The role requires strong customer service, confidentiality, and proficiency with EHR systems, along with experience in medical office management and multi-tasking in a high-volume clinic environment.