Practice Operations Manager: KPI & Process Leader

Berman Physical Therapy; Naples (FL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Ongoing training and support in management

Opportunity for career advancement

Paid time off

Job summary

Berman Physical Therapy in Naples, FL, is seeking a full-time Practice Manager to oversee the operational side of the clinic. As a pivotal team member, you will manage Physical Therapists and administrative staff while ensuring key performance indicators are met and documented.

The ideal candidate has at least two years of management experience and is detail-oriented, ready to grow with the company. We value a positive, no-drama work environment and offer opportunities for personal and professional development.

Qualifications

• 2+ years of supervisory or management experience.
• Ability to focus on key priorities.
• Proactivity and ability to bring new ideas to the company.

Responsibilities

• Ensure KPIs are met and reported to the CEO.
• Develop and update company process library.
• Foster relationships with customers and vendors.
• Lead performance reviews of staff.
• Organize external events and team-building activities.

Skills

Analytical skills

Process and systems orientation

Strong planning and organizing abilities

Attention to detail

Experience with hiring and firing

Tools

CRM software

Google Drive

Job description

Berman Physical Therapy in Naples, FL, is seeking a full-time Practice Manager to oversee the operational side of the clinic. As a pivotal team member, you will manage Physical Therapists and administrative staff while ensuring key performance indicators are met and documented.

The ideal candidate has at least two years of management experience and is detail-oriented, ready to grow with the company. We value a positive, no-drama work environment and offer opportunities for personal and professional development.