Practice Operations Manager - Encino, CA

Bretagne Consulting LLC; Los Angeles (CA); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health, dental, vision, and life insur

401(k) retirement plan options

Paid time off (PTO)

Bilingual English/Spanish preferred

Job summary

Bretagne Consulting LLC in Los Angeles is seeking a Practice Operations Manager to support the COO in daily administrative and business operations for a specialty medical practice. This hands-on role emphasizes process improvement, reporting, and efficient revenue cycle workflows to enhance patient care.

The ideal candidate will be organized, analytical, and proactive, with strong communication and a practical, solutions-oriented approach.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Health Sciences, or related field, or equivalent relevant experience.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication skills and a professional, service-oriented approach.
• Proficiency with Microsoft Office, particularly Excel, and the ability to learn new systems quickly.
• Sound judgment, attention to detail, and discretion when handling confidential information.

Responsibilities

• Partner with the COO to manage administrative priorities, business operations, and special projects.
• Prepare operational reports, track performance metrics, and organize data to support business decisions.
• Coordinate vendor relationships, purchasing, office resources, and administrative services.
• Identify workflow inefficiencies and implement practical process improvements.
• Develop and maintain standard operating procedures (SOPs), administrative records, and documentation.
• Support business planning, practice growth initiatives, and administrative compliance activities.
• Coordinate patient scheduling, intake, insurance verification, and prior authorization processes as needed.
• Work with providers, clinical personnel, and billing partners to support efficient patient care and revenue cycle workflows.
• Assist with procedure-related administrative requirements, EMR documentation, and coordination of patient services.
• Support administrative processes involving personal injury and workers' compensation cases.
• Address patient inquiries and administrative concerns with professionalism, empathy, and attention to individual needs.
• Maintain appropriate confidentiality and support compliance with HIPAA and applicable healthcare regulations.
• Independently manage assigned projects and responsibilities, providing timely updates and recommendations to the COO.
• Help coordinate communication and administrative workflows across the practice.
• Support onboarding, training, and implementation of new systems or processes as the practice grows.

Skills

Organizational skills

Analytical skills

Problem solving

Communication skills

Microsoft Excel

Data analysis

Education

Bachelor's degree in Healthcare Administration, Business Administration, Health Sciences, or related field

Tools

Microsoft Excel

EMR systems

Job description

Practice Operations Manager – Interventional Pain Management

Work Schedule: Monday - Friday

Employment Type: Full-Time | In-Office

Compensation: $30–$50 per hour, DOE plus bonus

About the Opportunity

We are seeking a motivated, organized, and resourceful Practice Operations Manager to work directly with the Chief Operating Officer (COO) in supporting the business and administrative operations.

This is a hands-on position offering the opportunity to take ownership of operational responsibilities, improve processes, and contribute to the continued growth of this practice.

The ideal candidate is proactive, analytical, and detail-oriented, with sound judgment and the ability to manage competing priorities independently. They bring a practical, solutions-oriented approach to their work and understand the importance of efficient operations in delivering exceptional patient care.

Key Responsibilities

Business & Practice Operations

• Partner with the COO to manage administrative priorities, business operations, and special projects.
• Prepare operational reports, track performance metrics, and organize data to support business decisions.
• Coordinate vendor relationships, purchasing, office resources, and administrative services.
• Identify workflow inefficiencies and implement practical process improvements.
• Develop and maintain standard operating procedures (SOPs), administrative records, and documentation.
• Support business planning, practice growth initiatives, and administrative compliance activities.
• Coordinate patient scheduling, intake, insurance verification, and prior authorization processes as needed.
• Work with providers, clinical personnel, and billing partners to support efficient patient care and revenue cycle workflows.
• Assist with procedure-related administrative requirements, EMR documentation, and coordination of patient services.
• Support administrative processes involving personal injury and workers' compensation cases.
• Address patient inquiries and administrative concerns with professionalism, empathy, and attention to individual needs.
• Maintain appropriate confidentiality and support compliance with HIPAA and applicable healthcare regulations.

Operational & Team Support

• Independently manage assigned projects and responsibilities, providing timely updates and recommendations to the COO.
• Help coordinate communication and administrative workflows across the practice.
• Support onboarding, training, and implementation of new systems or processes as the practice grows.

Qualifications

Required

• Bachelor's degree in Healthcare Administration, Business Administration, Health Sciences, or a related field, or equivalent relevant experience.
• Strong organizational, analytical, and problem-solving skills, with the ability to manage multiple priorities independently.
• Excellent written and verbal communication skills and a professional, service-oriented approach.
• Proficiency with Microsoft Office, particularly Excel, and the ability to learn new systems quickly.
• Sound judgment, attention to detail, and discretion when handling confidential information.
• Genuine interest in healthcare operations and improving the patient experience.

Preferred

• Master's degree in Healthcare Administration (MHA), Business Administration (MBA), Public Health (MPH), or a related discipline.
• Experience in medical practice administration, healthcare operations, or a specialty outpatient setting.
• Familiarity with interventional pain management, procedure-based medical practices, or personal injury and workers' compensation workflows.
• Experience with operational reporting, process improvement, or project coordination.
• Knowledge of medical scheduling, insurance authorizations, billing processes, and EMR systems.
• Bilingual English/Spanish communication skills.
• Health, dental, vision, and life insurance
• 401(k) and retirement plan options
• Paid time off (PTO)

Why Join Our Team?

We believe exceptional patient care is supported by thoughtful, well-organized operations and people who take pride in making a difference.

As our Practice Operations Manager, you'll have the opportunity to:

• Work directly with healthcare leadership. Collaborate closely with the COO and gain insight into the business of running a specialty medical practice.
• Make a meaningful impact. Help support a practice committed to improving patients' quality of life.
• Take ownership and contribute ideas. Apply your skills, solve problems, and help shape efficient, effective operations.
• Grow professionally. Expand your healthcare administration experience and responsibilities as the practice continues to develop.

If you're passionate about healthcare, enjoy solving problems, and want to contribute to a practice where your work makes a meaningful difference, we'd love to hear from you.

About Us

We specialize in interventional therapies designed to restore mobility, relieve chronic pain, and elevate quality of life. We combine advanced regenerative medicine with compassionate care, offering personalized treatment plans that empower patients to reclaim their health and vitality.

• Our team is led by trusted experts in the field who are passionate about innovation, integrity, and impact. We foster a collaborative environment where every team member plays a vital role in transforming lives. If you're driven by purpose and excited to be part of a forward-thinking medical practice, come join us!

We are an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by applicable law. Reasonable accommodations are available during the application process and employment in accordance with applicable law.