Practice Operations Manager

Concord Hospital; Penacook (NH); On-site; USD 85,000 - 120,000; Full time

Job summary

Concord Hospital is seeking a Practice Manager to oversee the daily operation of the medical practice, ensuring high-quality patient care, effective staffing, and financial performance across departments.

Under the direction of the Director, the manager leads staff, collaborates with hospital leadership, and drives performance improvement, customer relations, and regulatory compliance while maintaining budget adherence and program development.

Qualifications

• Associates degree with 5+ years related experience or Bachelor's with 3+ years related experience.
• Meets Licensure/Certification requirements per department and/or professional standards.
• 2 years progressive supervisory experience; demonstrated ability to lead a team.

Responsibilities

• Establishes positive working relationships with providers and acts as a conduit for departmental and organizational communication.
• Responsible for customer relations and customer service initiatives.
• Manages departmental core processes, participates in organizational change and ensures regulatory compliance.
• Participates in annual department budget, develops action plans for financial performance.
• Analyze financial performance daily, weekly, and monthly; identify opportunities for improvement.
• Recruit, retain and develop staff and manage performance.

Skills

Customer relations

Staff development

Communication

Education

Associates degree + 5+ years related experience

Bachelor's degree + 3+ years related experience

Tools

Budgeting tools

Job description

Concord Hospital is seeking a Practice Manager to oversee the daily operation of the medical practice, ensuring high-quality patient care, effective staffing, and financial performance across departments.

Under the direction of the Director, the manager leads staff, collaborates with hospital leadership, and drives performance improvement, customer relations, and regulatory compliance while maintaining budget adherence and program development.