Practice Operations Leader — Elevating Patient Experience

NC Pediatric Dentistry; Huntersville (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

NC Pediatric Dentistry is seeking a Business Leader to drive office systems, service quality, and long-term growth through leadership and collaboration. The role oversees non-clinical operations, HR, payroll, scheduling, and policy compliance while maintaining the patient experience and HIPAA privacy.

Some travel is required to training and to support practice growth. Applicants should have 3–5 years of leadership experience, a high school diploma (bachelor’s preferred), and strong interpersonal

Qualifications

• High School Diploma required.
• Bachelor’s degree strongly preferred.
• 3–5 years of experience in a professional environment.
• 3 years leadership/management experience with direct customer contact.

Responsibilities

• Manage practice operations and financials, forecasting results and audits.
• Provide exceptional customer service and uphold the patient experience.
• Lead staff, schedule, and oversee HR/payroll processes with compliance.
• Partner with leadership to drive policy adherence and staff development.

Skills

Leadership

Customer Service

Communication

Organization

Decision Making

Education

High School Diploma

Bachelor's degree

Job description

NC Pediatric Dentistry is seeking a Business Leader to drive office systems, service quality, and long-term growth through leadership and collaboration. The role oversees non-clinical operations, HR, payroll, scheduling, and policy compliance while maintaining the patient experience and HIPAA privacy.

Some travel is required to training and to support practice growth. Applicants should have 3–5 years of leadership experience, a high school diploma (bachelor’s preferred), and strong interpersonal