Practice Operations Leader

Washington University in St. Louis; Ann Arbor (MI); On-site; USD 71,000 - 110,000; Full time

Benefits offered by this job

Vacation & holidays

Metro transit U-Pass

Tuition assistance

Wellness resources

Job summary

Washington University in St. Louis seeks a results-driven Practice Director to oversee daily operations, staff management, and patient services within a Saint Louis-based medical setting.

You will liaise among staff, physicians, and the business office to ensure compliant, efficient practice performance. The role requires oversight of administrative and clinical teams, involvement in budgeting and strategic planning, and improvement of patient flow and service quality.

Qualifications

• Education: Bachelor's degree or combination of education and/or experience may substitute for minimum education.
• Certifications/Licenses: No specific certification/professional license is required for this position.
• Work Experience: Relevant Experience (2 Years)
• Skills: Not Applicable
• Driver’s License: A driver’s license is not required for this position.

Responsibilities

• Manages practice activities ensuring applicable policies, procedures and standard practices are adhered to for operation to run smoothly.
• Coordinates patient services with physicians and staff to provide quality care in an effective manner, promoting and maintaining good public relations with patients and families.
• Manages all aspects relating to support and clinical staff personnel, including hiring, orientation, scheduling, monitoring time, performance reviews, salary decisions, progressive discipline and terminations.
• Supervises onsite charge entry, copy collection process and functions as working supervisor by covering front desk, medical records and billing functions.
• Evaluates the efficiency of patient flow and other office operations to determine the most cost effective way of completing tasks; ensures continual quality improvement strategy, collects, measures and interprets operational and clinical income data.
• Collaborates with practice leaders to prepare and adhere to annual practice budget and strategic planning ensuring proper cost center methodology is followed in order to analyze the financial performance of the practice’s cost centers.

Skills

Interpersonal communication

Leadership

Oral communications

Organizing

Physician practice management

Solution implementation

Supervisory management

Written communication

Education

Bachelor's degree

Job description

Washington University in St. Louis seeks a results-driven Practice Director to oversee daily operations, staff management, and patient services within a Saint Louis-based medical setting.

You will liaise among staff, physicians, and the business office to ensure compliant, efficient practice performance. The role requires oversight of administrative and clinical teams, involvement in budgeting and strategic planning, and improvement of patient flow and service quality.