Practice Network EPIC Trainer - Clinical

UNC Health; Hendersonville (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Pardee UNC Health Care is seeking an Epic Training Specialist to apply deep knowledge of Epic applications within the PN. You will support go-live events, onboarding and optimization, working with training staff to create practical learning solutions.

Responsibilities include identifying training needs across the physician practice network, developing materials with the lead trainers, maintaining training records, and aligning Epic training with financial and operational goals.

Qualifications

• High school diploma or equivalent.
• Experience in a clinical setting such as CMA.
• 1–2 years using Epic EMR system.

Responsibilities

• Identifies training needs during go-live events and onboarding to optimize PN.
• Works with lead trainers to prepare training materials and updates.
• Maintains training records and provides project updates.
• Collaborates with stakeholders to align Epic training with goals.

Skills

Clinical experience

Go-live support

Education

High school diploma

Tools

Epic EMR

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

The Epic Training Specialist applies a strong understanding of the EPIC software application(s) as implemented within Pardee's Physician Network (PN). Provides optimization coaching and support to nonclinical team members as needed, including post new employee orientation and "go-live" events. Collaborates with the principal trainers to ensure network-wide Epic optimization. Responds to users' needs and collaborates with other training staff to identify and develop appropriate solutions for teaching and learning.

Responsibilities

• Identifies areas or team members within the physician practice network where additional Epic support/training may be needed, i.e. during "go-live" events, post new employee orientation, or where individual Epic skillset may be lacking. Provides additional support where areas of opportunity are identified, to ensure PN-wide Epic optimization.
• Works with the principal trainers to prepare approved materials and/or training methods while meeting project timelines. Recommends adjustments and updates to learning materials needed. Responds to users' needs and collaborates with other training staff to identify and develop appropriate solutions for teaching and learning.
• Maintains training records and status reports. Provides project updates to supervisor, including areas in need of optimization.
• Works with key stakeholders and Central Billing Office department on new initiatives and redesigning current initiatives, to ensure that Epic training supports optimization and other related organizational goals.

PARDEE

Other information:

Qualifications

Required

• High school diploma or equivalent
• Experience working in a clinical capacity such as a Certified Medical Assistant
• One to two years utilizing Epic EMR system

Preferred

• Epic Super User experience
• Participation in one Epic go-live event

Job Details

• Legal Employer: Pardee - HCHC
• Entity: Pardee UNC Health Care
• Organization Unit: EPIC Optimization
• Work Type: Full Time
• Standard Hours Per Week: 40.00
• Work Assignment Type: Onsite
• Work Schedule: Day Job
• Location of Job: 1824 PISGAH
• Exempt From Overtime: Exempt: No
• Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.