Practice Manager - Village Veterinary Clinic

Encore Vet Group; Mayfield (OH); On-site; USD 70,000 - 100,000; Full time

Job summary

Village Veterinary Clinic in Mayfield, OH seeks an experienced Veterinary Practice Manager to lead daily operations, drive client satisfaction, and develop the team. You will work closely with the Medical Director to balance high-quality medicine with sound business practices.

Ideally, you bring veterinary practice leadership experience, the ability to coach managers, and a passion for culture building and accountability. Join Encore Vet Group’s network for support and growth.

Qualifications

• Previous veterinary Practice Manager or multi-site leadership experience.
• CVPM certification is a plus but not required.

Responsibilities

• Lead the business operations of Village Veterinary Clinic to ensure excellent patient care and client service.
• Coach supervisors and develop future leaders within the team.
• Create efficient workflows that improve client experience and hospital profitability.
• Drive financial performance through labor, inventory, and operational management.
• Partner with the Medical Director to implement new ideas and foster continuous improvement.

Skills

Leadership

Coaching

People development

Job description

Overview

Village Veterinary Clinic | Mayfield, OH

Good hospitals don't happen by accident. Great hospitals are built by great leaders.

Overview

Experienced Veterinary Practice Manager | Village Veterinary Clinic | Mayfield, OH

Good hospitals don't happen by accident. Great hospitals are built by great leaders.

Village Veterinary Clinic is searching for an experienced Veterinary Practice Manager who is ready to make a lasting impact.

This is not a turnaround opportunity. It is something even better.

Village Veterinary Clinic has a loyal client base, an exceptional team, and a Medical Director who genuinely values high-quality medicine and sound business practices. Our long-time Practice Manager has helped build the foundation of our success and is transitioning into an Associate Practice Manager role where she can continue mentoring the team without carrying the full weight of day-to-day leadership.

Now we're looking for the right leader to bring fresh energy, new ideas, and operational excellence to help us reach the next level.

About The Opportunity

You'll partner closely with Dr. Keith Huston, our Medical Director, an experienced veterinarian who values collaboration, understands the business of veterinary medicine, and is committed to investing in the future of the hospital. Like many successful Medical Directors, Dr. Huston wears many hats. Between leading the medical team and maintaining a busy surgery schedule, he's looking for a strong operational partner who is passionate about leading the business, developing people, and helping Village Veterinary Clinic reach its full potential.

We're looking for someone who enjoys leading people, coaching managers, improving systems, developing future leaders, and creating a workplace where both clients and team members thrive.

If you're energized by building culture instead of maintaining the status quo, we'd love to meet you.

What You'll Do

As Practice Manager, you'll lead the business operations of the hospital while partnering with Dr. Keith Huston to ensure exceptional patient care, outstanding client service, and a highly engaged team.

You’ll Be Responsible For

• Leading and developing an engaged, accountable team
• Coaching supervisors and future leaders
• Creating efficient workflows that improve the client experience
• Driving financial performance through labor, inventory, and operational management
• Building a culture of accountability, communication, and continuous improvement
• Supporting recruiting, onboarding, and employee development
• Partnering with the Associate Practice Manager to leverage her years of knowledge while implementing new ideas
• Working alongside Encore Vet Group's leadership team for continued professional growth and support

We’re Looking For Someone Who...

• Has previous veterinary Practice Manager or multi-site leadership experience
• Is confident having difficult conversations while building trust
• Loves coaching and developing people
• Can identify opportunities others may not see
• Balances compassion with accountability
• Understands veterinary financials and operational metrics
• Thrives in a collaborative leadership environment
• Wants to leave a legacy, not just manage a schedule
• CVPM certification is a plus but not required.

Why Village Veterinary Clinic?

You’ll Inherit a Hospital With

• An established and loyal client base
• A highly experienced Associate Practice Manager who knows the hospital inside and out
• A collaborative Medical Director, Dr. Keith Huston, who values partnership and is excited to empower a strong operational leader
• A team ready to continue growing
• Support from Encore Vet Group's experienced leadership team
• Opportunities for continued professional development and career growth

This Role Is Perfect For Someone Who... Has been thinking:

"I know this hospital could be even better if someone was focused on leadership, accountability, and team development."

If that sounds like you, we'd love to start the conversation.

Come help us build the next chapter of Village Veterinary Clinic.

Check us out: www.villageveterinaryclinic.com

Village Veterinary Clinic is proud to be partnered by Encore Vet Group - see what that means for you: www.encorevet.com

Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn't happen without these key ingredients. Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love — caring for animals while advancing your career.