Practice Manager - Urology (Westwood)

Nahse; Los Angeles (CA); On-site; USD 83,000 - 180,000; Full time

Job summary

A leading healthcare provider is seeking a Practice Manager for Clark Urology to oversee patient care and business operations. This role is vital in ensuring effective service delivery while managing a budget and supporting personnel in a demanding environment. Qualified candidates will have significant experience in healthcare management and a Bachelor's degree.

Qualifications

• At least five years experience in analyzing and defining objectives.
• Demonstrated skill in managing budgets and patient services.
• Ability to integrate competing demands in an outpatient setting.

Responsibilities

• Oversees business and patient care support functions for Urology.
• Develops project plans to ensure effective clinical operations.
• Supervises daily operations in Pediatric Urology and Women's Health.

Skills

Analyzing information

Managing patient services

Planning

Interpersonal skills

Quality Improvement

Education

Bachelor’s degree or equivalent

Job description

Description

Reporting to the Clinical Director, the Practice Manager for Clark Urology oversees the business and patient care support functions for the Department of Urology. Responsible for FTE, call center and patient access, administrative and financial analysis working within a proscribed budget, care coordination of clinical services and communication, space management, safety reporting, policy development and deployment.

Develops project plans to ensure unit goals and effective operations of these clinical practices are met. Responsibility also includes following and adhering to personnel policy and procedure, hiring, recruiting qualified personnel. Works with the Clinic Medical Director, operation clinic leads/supervisors, Department Chair, Director of Operations, and the Executive CAO to ensure effective operations. Supervises the MSO1, who manages the day-to-day operations of Pediatric Urology and the Center for Women’s Pelvic Health.

Salary Range: $83,800 - $179,400 annually

Qualifications

Required:

• Bachelor’s degree or equivalent combination of education and experience
• At least five years demonstrated skill in analyzing information, problems, situations, and procedures to define objectives, identify patterns, and formulate conclusions
• At least 5 years demonstrated experience in managing patient services
• Demonstrated skill in planning, managing, and analyzing complete revenue and expenses budgets as assigned.
• Ability to creatively integrate competing demands of an outpatient setting into a productive working environment
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health and effective communication with staff, faculty, and the general public in conveying information to varying organizational levels
• Working knowledge of University policies and procedures to appropriately manage accounting systems, cashiering, risk management, and personnel.
• Demonstrated skill and experience in developing Quality Improvement plans, including using the Lean Process (A3)
• Interpersonal skills and ability to communicate effectively and diplomatically with patients, staff, and physicians; give and receive information, clarify policies, and mediate if necessary with patients, physicians, and technologists
• Ability to accept and carry out oral instructions accurately and work independently as well as part of a team within a demanding environment
• Ability to prioritize work, handle multiple tasks to completion, and make decisions on the course of action for particular situations
• Ability to work independently and follow through on assignments with minimal supervision