Practice Manager - Urology (Westwood)

UCLA; Los Angeles (CA); On-site; USD 83,000 - 180,000; Full time

Job summary

An established industry player is seeking a Practice Manager for its Urology Department. This role involves overseeing business operations and patient care support functions, ensuring effective management of resources and personnel. The ideal candidate will have strong analytical skills, experience in managing patient services, and the ability to communicate effectively across various levels of the organization. Join a dynamic team dedicated to improving patient care and operational efficiency in a thriving clinical environment. If you are passionate about healthcare management and ready to make a significant impact, this opportunity is perfect for you.

Qualifications

• Bachelor's degree or equivalent education and experience required.
• 5+ years of experience in managing patient services and analyzing information.

Responsibilities

• Oversee business and patient care support functions for the Department of Urology.
• Develop project plans to ensure effective operations of clinical practices.

Skills

Analytical Skills

Patient Services Management

Budget Management

Communication Skills

Interpersonal Skills

Quality Improvement Planning

Team Collaboration

Problem Solving

Education

Bachelor’s Degree

Job description

Description

Reporting to the Clinical Director, the Practice Manager for Clark Urology oversees the business and patient care support functions for the Department of Urology. Responsible for FTE, call center and patient access, administrative and financial analysis working within a proscribed budget, care coordination of clinical services and communication, space management, safety reporting, policy development and deployment.

Develops project plans to ensure unit goals and effective operations of these clinical practices are met. Responsibility also includes following and adhering to personnel policy and procedure, hiring, recruiting qualified personnel. Work with Clinic Medical Director, operation clinic leads/supervisors, Department Chair, Director of Operations and Executive CAO to assure an overall effective operation. Supervise the MSO1, who manages the day-to-day operations of Pediatric Urology and the Center for Women’s Pelvic Health.

Salary Range: $83,800 - $179,400 annually

Qualifications

Required:

• Bachelor’s degree or equivalent combination of education and experience
• At least five years demonstrated skill in analyzing information, problems, situations and procedures to define objectives, identify patterns and formulate conclusions
• At least 5 years demonstrated experience in managing patient services
• Demonstrated skill in planning, managing and analyzing complete revenue and expenses budgets as assigned.
• Ability to creatively integrate competing demands of an outpatient setting into a productive working environment
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health and effective communication with staff, faculty and the general public in conveying information to varying organizational levels
• Working knowledge of University policies and procedures to appropriately manage accounting systems, cashiering, risk management and personnel.
• Demonstrated skill and experience in developing Quality Improvement plans to include using the Lean Process (A3)
• Interpersonal skills and ability to communicate effectively and diplomatically with patients, staff and physicians; give and receive information, clarify policies, and mediate if necessary with patients, physicians, and technologists
• Ability to accept and carry out oral instructions accurately and work independently as well as a part of a team within a demanding environment
• Ability to prioritize work, handle multiple tasks to completion and make decisions on which course to follow for a particular situation
• Ability to work independently and follow through on assignments with minimal direction and supervision