Practice Manager - Urology

Hartford HealthCare; Hartford (CT); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Career growth

Education & training

Benefits package

Generous PTO

401K with match

Travel within Hartford region

Job summary

Hartford HealthCare Medical Group in Hartford, CT seeks a Senior Operations Manager for Urology sites. You will oversee clinical operations, ensure superior patient care, and drive efficiency and profitability across designated practices.

Lead a team of staff and physicians, manage budgets and strategic plans, and collaborate with physician leadership and corporate administration. Travel within the Hartford region is required.

Qualifications

• Bachelor's degree in business, healthcare management or a related field.
• Minimum 5 years medical practice management experience required, preferably in a multi-site practice.
• Epic experience preferred.
• Experience providing effective business leadership to physicians.
• Ability to refine, reorganize or redirect workflow in a timely manner.
• Ability to adapt quickly in a fast-paced environment juggling multiple tasks and demands.

Responsibilities

• Serves as member of management team - collaborates on organizational business issues, communicates appropriate messages, and supports and drives corporate initiative
• Oversees all activities of the assigned operational practice - provides leadership and direction to direct reports and providers, and acts as positive role model
• Oversees the Prior Authorization Specialist and OR Schedulers
• Drives the development and execution of short- and long-term business plans and corresponding budgets by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practice
• Executes business plans by assigning accountability to appropriate staff and/or physicians, monitoring progress, making appropriate adjustments, and finding solutions to obstacles
• Continuously identifies ways to increase profitability - recommends and implements cost-effective strategies for department
• Continuously identifies and implements ways to maximize efficiency, productivity and resource allocation. Responds promptly and effectively to patient and provider concerns
• Evaluates workflow and performance to maximize productivity/efficiency and ensure quality service
• Analyzes data reports and acts on significant trends affecting overall effectiveness of the department
• Finds opportunities to grow the business through increased referrals, new or increased services, regional expansion, or other revenue-enhancing activities
• Drives improvement efforts through effective staff and provider involvement, project management, and communication Implements changes and keeps staff and providers up to date with clear and concise communications
• Travel required within Hartford region

Job description

Location Detail: 85 Seymour Street - HHMOB (10117)

Shift Detail: Monday - Friday

Be the Best at Getting Better. Join over 40,000 Hartford HealthCare colleagues who make a difference every day.

What We Offer

• Career growth and movement opportunities within our network
• On-going education and training
• Robust Benefits Package
• Generous PTO to promote work/life balance
• Special Interest Groups
• Referral Bonus Program (top leader number of employee referrals in the industry)
• Wellness Programs
• Employee Discount Programs
• Supportive culture
• Awards & Recognition
• Flexible Scheduling
• Rewarding Compensation
• 401K with company match
• Clinical specialty opportunities

Hartford HealthCare Medical Group is one of the largest medical practices in New England with multiple locations throughout Connecticut and Rhode Island. Our physician led medical group enjoys an excellent reputation with patients and the medical community, offering primary care, urgent care and more than 30 different specialties.

Job Summary

Responsible for managing designated Urology sites to ensure superior customer service and patient care in a highly efficient and cost-effective manner. Oversees clinical operations, as well as the day to day operational activities supporting designated practice. Acts as point person for any and all practice related activities and issues.

• Serves as member of management team - collaborates on organizational business issues, communicates appropriate messages, and supports and drives corporate initiative
• Oversees all activities of the assigned operational practice - provides leadership and direction to direct reports and providers, and acts as positive role model
• Oversees the Prior Authorization Specialist and OR Schedulers
• Drives the development and execution of short- and long-term business plans and corresponding budgets by collaborating with physician leadership and corporate administration in strategic planning and marketing for the practice
• Executes business plans by assigning accountability to appropriate staff and/or physicians, monitoring progress, making appropriate adjustments, and finding solutions to obstacles
• Continuously identifies ways to increase profitability - recommends and implements cost-effective strategies for department
• Continuously identifies and implements ways to maximize efficiency, productivity and resource allocation. Responds promptly and effectively to patient and provider concerns
• Evaluates workflow and performance to maximize productivity/efficiency and ensure quality service
• Analyzes data reports and acts on significant trends affecting overall effectiveness of the department
• Finds opportunities to grow the business through increased referrals, new or increased services, regional expansion, or other revenue-enhancing activities
• Drives improvement efforts through effective staff and provider involvement, project management, and communication Implements changes and keeps staff and providers up to date with clear and concise communications
• Travel required within Hartford region

Qualifications

• Bachelor's degree in business, healthcare management or a related field. Equivalent experience may be considered; advanced clinical or business credentials preferred
• Minimum 5 years medical practice management experience required, preferably in a multi-site practice
• Epic experience preferred.
• Experience providing effective business leadership to physicians
• Ability to refine, reorganize or redirect workflow in a timely manner to optimize resources
• Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Start here and be part of something better!