Practice Manager - Urgent Care (Full-Time)

The Iowa Clinic; West Des Moines (IA); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

401(k) with employer match

Profit sharing

Generous PTO accruals

Paid holidays

Health, dental and vision insurance

Volunteer opportunities

Training and development programs

Employee appreciation events

Wellness program

Transparent communication

Job summary

The Iowa Clinic in West Des Moines, IA, is seeking a Practice Manager for Urgent Care to oversee day-to-day operations across multiple sites. You will work with physicians and administrative leaders to deliver high-quality, cost-effective services, manage staff, and ensure regulatory compliance.

Ideal candidates have a bachelor’s degree in a related field and several years of supervisory experience in healthcare settings, with a focus on people, processes, and performance improvement.

Qualifications

• Bachelor's degree in business, finance or health care related field or equivalent combination of education and experience.
• 5 years previous supervisory experience in a medical setting preferred.

Responsibilities

• Manages, coordinates and directs the overall operational activities of assigned department(s) including multiple site locations.
• Works closely with physicians and administrative directors to maintain high-quality cost-effective services.
• Hires, orients, supervises, evaluates performance, disciplines and terminates staff.
• Maintains awareness of applicable laws and regulations affecting the clinic and ensures compliance.
• Participates in strategic and long-range planning.
• Promotes a positive, professional image of the organization internally and externally.
• Keeps knowledge updated through professional associations, journals, workshops, in-services, etc.

Skills

Supervisory experience

Leadership

Education

Bachelor's degree in business/finance/health care

Job description

Looking for a career where you love what you do and who you do it with? You’re in the right place.

Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.

By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.

Think you’ve got what it takes to join our TIC team? Keep reading…

A day in the life of a Practice Manager in Urgent Care:

• Manages, coordinates and directs the overall operational activities of assigned department(s) including multiple site locations. (West Des Moines, Waukee, Ankeny)


• Works closely with the physicians and administrative directors in assuming accountability for maintaining high-quality cost-effective services.


• Hires, orients, supervises, evaluates performance, disciplines and terminates staff.


• Maintains awareness of applicable laws and/or regulations affecting the clinic and assures compliance.


• Participates in strategic and long‑range planning.


• Promotes a positive, professional image of the organization internally and externally.


• Assumes accountability for enhancing own knowledge through professional associations, journals, workshops, in‑services, etc. to proactive keep updated on potential issues affecting the clinic.


• Maintains awareness of applicable laws and/or regulations and remains current on changes.


• Recognizes implications of applicable laws and/or regulations to the clinic and implements or recommends courses of action to ensure compliance.

Practice Manager Requirements:

• Bachelor's degree in business, finance or health care related field or equivalent combination of education and experience.


• 5 years previous supervisory experience in a medical setting preferred.

Bonus points if:

• You love exceeding people’s expectations


• You enjoy having fun where you work


• Finding meaningful connections is what you live for

Know someone else who might be a great fit for this role? Share it with them!

What’s in it for you:

• One of the best 401(k) programs in central Iowa, including employer match and profit sharing


• Employee incentives to share in the Clinic’s success


• Generous PTO accruals


• Paid holidays


• Health, dental and vision insurance


• Quarterly volunteer opportunities through a variety of local nonprofits


• Training and development programs


• Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive‑in movie night… we could go on and on


• Monthly departmental celebrations, jeans days and clinic‑wide competitions


• Employee rewards and recognition program


• Health and wellness program


• Employee feedback surveys


• All employee meetings, team huddles and transparent communication