Practice Manager, South City Primary Care

MHM Support Services; United States; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Retirement plan matching

Job summary

Mercy Clinic is seeking a Practice Manager for Primary Care on a full-time, exempt basis. The role focuses on overseeing daily operations, staff management, and coordinating care to deliver exceptional patient experiences.

The Practice Manager will lead a team, optimize workflows, manage performance metrics, and drive quality improvements across the clinic in a patient-centered environment.

Qualifications

• Education: High school Diploma or equivalent.
• Experience: 1 year experience in supervisory role in physician clinic setting.
• Preferred Qualifications: Education: Bachelors degree

Responsibilities

• Lead clinic staff to deliver a high-quality patient experience and outcomes.
• Hire, train, schedule, and manage staff performance and engagement.
• Support providers through effective communication and coordination of care.
• Oversee daily operations, staffing, and patient access.
• Ensure compliance with operational standards, policies, and EHR use.
• Manage practice performance, including financials, work queues, and key metrics.
• Drive patient experience, quality improvement, and growth initiatives.
• Other duties as assigned

Skills

Leadership

Problem-solving

Communication

Teamwork

Time Management

Adaptability

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Find your calling at Mercy! The Practice Manager has a key role in overseeing daily operations, managing caregivers, optimizing workflow efficiency and quality, and ensuring exceptional patient care delivery. This position contributes to the success and growth of the practice while fostering a positive work environment.

Position Details: Practice Manager Mercy Clinic Primary Care Full Time, Exempt

Key Responsibilities

• Lead clinic staff to deliver a high-quality patient experience and outcomes
• Hire, train, schedule, and manage staff performance and engagement
• Support providers through effective communication and coordination of care
• Oversee daily operations, staffing, and patient access
• Ensure compliance with operational standards, policies, and EHR use
• Manage practice performance, including financials, work queues, and key metrics
• Drive patient experience, quality improvement, and growth initiatives
• Other duties as assigned

Qualifications

Education: High school Diploma or equivalent

Experience: 1 year experience in supervisory role in physician clinic setting

Skills, Knowledge Abilities:

• Leadership: Ability to inspire and motivate caregivers to achieve practice goals.
• Problem-solving: Capacity to identify issues and implement effective solutions.
• Communication: Clear and concise verbal and written communication skills.
• Teamwork: Ability to collaborate with physicians, caregivers, and other stakeholders.
• Time Management: Efficiently prioritize tasks and manage competing priorities.
• Adaptability: Flexibility to adjust to changing priorities and environments.

Preferred Qualifications: Education: Bachelors degree

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

• medical
• dental
• vision coverage
• paid time off
• tuition support
• matched retirement plans for team members working 32+ hours per pay period

Join a caring, collaborative team where your voice matters.

At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.

As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.