Practice Manager, Pulmonary and Sleep Medicine - Salem

Mass General Brigham; Salem (OR); On-site; USD 75,000 - 95,000; Full time

Job summary

A leading healthcare organization is seeking a full-time Practice Manager for their Pulmonary and Sleep Medicine office in Salem. The role involves managing a dedicated team and ensuring quality patient care through effective operations and staff leadership. Ideal candidates will have strong leadership skills and a background in healthcare operations.

Qualifications

• Bachelor's Degree required.
• 2-3 years of supervisory experience in healthcare.
• Strong leadership and organizational skills.

Responsibilities

• Oversees day-to-day administrative performance and staff management.
• Performs hiring and staff evaluation.
• Implements administrative systems to maximize practice operations.

Skills

Leadership

Communication

Organization

Analytical Skills

Time Management

Education

Bachelor's Degree Related Field of Study

Tools

Microsoft Office Suite

Job description

Practice Manager, Pulmonary and Sleep Medicine - Salem

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Practice Manager, Pulmonary and Sleep Medicine - Salem

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Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

We are seeking a full-time Practice Manager to lead our Sleep Medicine and Pulmonary Care office located on the campus of Salem Hospital at 55 Highland Ave, Salem, MA. We provide state-of-the-art care to patients with pulmonary disease, sleep disorders, and critical illnesses. Our physicians diagnose and treat conditions related to the lungs and respiratory system.

There are 20 staff members total (both clinical and non-clinical roles), as well as 11 providers (MDs and APPs). Our providers mainly see patients at the Salem office and regularly rotate out to additional satellite locations in Danvers, Beverly, Lynn, Rowley, Medford, and Salem, NH. Our practice is open Monday through Friday from 8:00am to 5:00pm.

In collaboration with the Regional Executive Director, North Region Specialty Services and the Medical Director, the Practice Manager will be responsible for the overall management of the practice, assuring that quality services are provided to patients in an environment that maximally fosters healing relationships between those patients and their health care team.

Are you ready to bring your exceptional skills to this growing practice and join us in driving medicine forward?

Summary

Job Summary

Responsible for small-medium single-site practice or smaller multi-site practices (3 or more locations). Provides direct supervision of the administrative and clinical support staff, and operational duties and functions. As a member of the leadership team, provides administrative cross coverage to manage staffing and/or operational issues.

Essential Functions

• Oversees the day-to-day administrative performance of secretarial and clinical support staff and manage staff schedules. Evaluates daily staffing needs and coordinates replacement of staff.
• Performs hiring, orientation and evaluation of staff. Administers corrective action if appropriate.
• Assists in the career development of practice employees through on-going coaching, counseling, and training. Ensures all mandatory training is completed by staff and HIPAA policies and procedures are followed by staff.
• Evaluates, develops and implements administrative systems and procedures designed to maximize practice operations. Regularly evaluates and analyzes practice performance metrics. Collaborates with practice leaders on the preparation of the practice's annual budgets.
• Oversees the department’s payroll including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures.
  
  

Qualifications

Education

Bachelor's Degree Related Field of Study required

Experience

2-3 years Supervisory experience required

2-3 years' experience working in an academic healthcare environment required

Knowledge, Skills And Abilities

• Strong understanding of all Office Suite.
• Strong communication and organizational skills.
• Strong and proven leadership skills.
• Ability to work with staff of all levels.
• Excellent time management skills.
• Analytical and math skills.
• Knowledge of Accounting Principles.
• Ability to adapt to multiple and rapidly changing priorities and deadlines.
  
  

Additional Job Details (if Applicable)

When hiring, we take a people-first approach! To thrive in our practice settings, the ideal candidate is a motivated leader who wants longevity in their career and to be part of a multi-disciplinary team whose mission and values are built upon respect, collaboration, and providing high-quality care to our patients. The ideal candidate profile is an adaptable, receptive, and dynamic “people leader” with proven operations experience. The focus of this position is working well with others, building and maintaining relationships, and motivating a team of individuals to work in alignment to achieve office and organizational goals. There is a need for an effective communicator.

Remote Type

Onsite

Work Location

55 Highland Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement

Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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