Practice Manager - Neurosurgery at Carrollwood

adventhealth; Carrollwood (FL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO from day one

403-B retirement plan

Job summary

AdventHealth is seeking a proactive Practice Administrator to manage multiple physician practices, ensuring high-quality patient care and efficient operations. This role involves start-up support, credentialing, staffing oversight, and budgeting.

You will supervise staff, conduct evaluations, coach employees, and drive process improvements while maintaining regulatory compliance and effective revenue cycle management.

Qualifications

• Knowledge of medical terminology and front-office tasks. (Required)
• Strong customer service and interpersonal communication skills. (Required)
• Proficiency with Microsoft Office (Excel, Word, Outlook, PowerPoint). (Required)
• Experience with budgeting and revenue cycle oversight. (Required)
• Supervisory experience in a hospital/medical practice setting. (Required)
• Knowledge of physician coding and billing and regulatory requirements. (Required)
• Ability to manage multiple practices and drive process improvements. (Required)
• Some data analytics proficiency. (Required)

Responsibilities

• Manage cost-effective, efficient office operations while ensuring high-quality patient care.
• Oversee start-up of new physician practices and credentialing activities.
• Coordinate and improve practice operations including staffing and documentation.
• Conduct hiring, evaluations and employee coaching.
• Provide orientation and ensure policy compliance across departments.
• Develop and monitor budgets and productivity standards.
• Supervise staff, schedule coverage, and ensure department operations.
• Ensure compliance with policies and regulatory requirements.

Skills

Medical terminology

Customer service

Interpersonal communication

Microsoft Office

Organization

Data analytics

Population health management

EHR proficiency

Education

Bachelor's degree

Tools

Microsoft Office

Electronic Health Record (EHR) system

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift: Day (United States of America)

Address:

7001 N Dale Mabry Hwy

City: Tampa

State: Florida

Postal Code: 33614

Job Description:

• Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere.
• Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities.
• Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations.
• Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy.
• Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance.
• Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff.
• Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments.
• Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage.
• Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations.
• Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient's right to quality of life and care.
• Proactively evaluates the effectiveness of programs and processes affecting teamwork.
• Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for "Clean Claim" processing.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of medical technology and terminology [Required]
• Knowledge of front office tasks and systems [Required]
• Knowledge of organization policies and procedures [Required]
• Skilled in customer service [Required]
• Skilled in interpersonal, oral, and written communication [Required]
• Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.) [Required]
• Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines [Required]
• Ability to develop and maintain positive working relationships with team members and other stakeholders/customers [Required]
• Ability to develop and implement strategic planning and management [Required]
• Some experience in finance and accounting skills with regards to the oversight of a departmental budget [Required]
• Knowledge of accounting systems, hospital and physician insurance billing and collecting [Required]
• Knowledge of Physician Coding and billing, TJC requirements and local, state, and federal regulations [Required]
• Skills in planning, organizing, and supervising; demonstrated ability in initiative, judgment, problem-solving, and decision-making [Required]
• Management of multiple practices and effective revenue cycle management [Required]
• Limited proficiency in data analytics [Required]
• Electronic Health Record (EHR) superuser [Required]
• Ability to have or gain knowledge of population health management strategies [Required]
• Supervisory experience in a hospital or medical practice setting [Required]
• Ability to manage staff and operations to ensure delivery of optimal patient care [Required]

Education:

Bachelor's [Required]

Field of Study:

N/A

Work Experience:

• 2+ years of supervisory experience in a physician practice [Preferred]
• Billing and coding experience in a physician practice [Preferred]
• Patient care experience in a physician practice [Preferred]

Additional Information:

An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement: Bachelors degree AND no experience O