Practice Manager General Pediatrics

1103 Team Member Services

United States

On-site

USD 55,000 - 103,000

Full time

14 days+
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
PTO from Day One
403-B Retirement Plan
Parental Leave
Career Development
Well-being Resources
Mental Health Support
Pet Benefits

Job summary

AdventHealth seeks an experienced Operations Manager to oversee multiple physician practices, ensuring cost-effective, high-quality care in a welcoming environment. You will coordinate start-ups, credentialing, and staff supervision while maintaining compliance and strong patient engagement.

The role requires leadership in budgeting, policy implementation, and revenue cycle oversight to support clinical excellence across sites.

Qualifications

  • Experience in physician practice settings is preferred.
  • Bachelor's degree required in a related field.
  • Strong knowledge of medical terminology and office processes.
  • Experience with revenue cycle and coding in healthcare preferred.
  • Ability to manage multiple practices and staff performance.

Responsibilities

  • Manage offices efficiently, ensuring high-quality patient care and friendly service.
  • Oversee startup of new physician practices and credentialing activities.
  • Coordinate hiring, performance evaluations, and staff counseling.
  • Develop and monitor department budgets and cost controls.
  • Ensure policy compliance and patient rights are upheld.

Skills

Customer service
Interpersonal communication
Staff supervision
Planning & organizing
Budget oversight
EHR superuser
Population health knowledge
Microsoft Office

Education

Bachelor's Degree in relevant field

Tools

MS Office

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family:

Benefits from Day One:
  • Medical
  • Dental
  • Vision Insurance
  • Life Insurance
  • Disability Insurance Paid Time Off from Day One
  • 403-B Retirement Plan
  • 4 Weeks 100% Paid Parental Leave
  • Career Development
  • Whole Person Well-being Resources
  • Mental Health Resources and Support
  • Pet Benefits
Schedule

Full time

Shift

Day (United States of America)

Address

2256 Alder Ave

City

Middleton

State

Florida

Postal Code

34762

Job Description

Manages offices in a cost-effective, efficient manner assuring that staff provides high quality care in a courteous and friendly atmosphere. Oversees the start-up of new physician practices, including newly recruited physicians and established community physicians, and assists with credentialing activities. Coordinates, monitors, and improves the operations of each practice, including flow management, documentation, training, staffing, and oversight of all provider practice operations. Coordinates the hiring process for practices, completes performance evaluations timely, and is involved in employee counseling, coaching, and termination per policy. Provides orientation for new employees and ensures compliance with department policy and procedure, maintaining high levels of employee engagement and job performance. Maintains current job descriptions and completes performance evaluations for each staff position in assigned practices, ensuring competency of staff. Participates in the preparation of operating, salary, and capital budgets, maintaining compliance with those budgets and the productivity standard set for the departments. Supervises, schedules, coordinates usage, and assigns duties to all employees, ensuring department coverage. Reviews appropriate policies and procedures periodically and makes recommendations to assure continued compliance with current regulations. Assists in the development and implementation of written policies and procedures that govern the operations of the practices, including policies on the patient’s right to quality of life and care. Proactively evaluates the effectiveness of programs and processes affecting teamwork. Provides oversight and is responsible for practice revenue cycle management, including up-front collections, correct use of modifiers, and physician coding for “Clean Claim” processing. Performs other duties as assigned.

Knowledge, Skills, and Abilities
  • Knowledge of medical technology and terminology [Required]
  • Knowledge of front office tasks and systems [Required]
  • Knowledge of organization policies and procedures [Required]
  • Skilled in customer service [Required]
  • Skilled in interpersonal, oral, and written communication [Required]
  • Proficiency in Microsoft Office programs (Excel, Word, Outlook, PowerPoint, etc.) [Required]
  • Skilled in organization as demonstrated by the ability to manage multiple tasks/deadlines [Required]
  • Ability to develop and maintain positive working relationships with team members and other stakeholders/customers [Required]
  • Ability to develop and implement strategic planning and management [Required]
  • Some experience in finance and accounting skills with regards to the oversight of a departmental budget [Required]
  • Knowledge of accounting systems, hospital and physician insurance billing and collecting [Required]
  • Knowledge of Physician Coding and billing, TJC requirements and local, state, and federal regulations [Required]
  • Skills in planning, organizing, and supervising; demonstrated ability in initiative, judgment, problem-solving, and decision-making [Required]
  • Management of multiple practices and effective revenue cycle management [Required]
  • Limited proficiency in data analytics [Required]
  • Electronic Health Record (EHR) superuser [Required]
  • Ability to have or gain knowledge of population health management strategies [Required]
  • Supervisory experience in a hospital or medical practice setting [Required]
  • Ability to manage staff and operations to ensure delivery of optimal patient care [Required]
Education

Bachelor's [Required]

Field of Study

N/A

Work Experience
  • 2+ years of supervisory experience in a physician practice [Preferred]
  • Billing and coding experience in a physician practice [Preferred]
  • Patient care experience in a physician practice [Preferred]
Additional Information

An equivalent combination of education and relevant work experience may be considered in lieu of the stated degree requirement: Bachelors degree AND no experience OR Associates degree AND 2+ years of experience OR High School Grad or Equivalent AND 4+ years of experience.

Licenses and Certifications
  • Basic Life Support - CPR Cert (BLS) [Required]
  • Certified Medical Office Manager (CMOM) [Preferred]
Physical Requirements

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$55,224.00 - $102,731.20

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our Mission

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

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