Practice Manager: Medical Office Operations Lead

Rochester Regional Health; Town of Irondequoit (NY); On-site; USD 62,000 - 76,000; Full time

Job summary

Rochester Regional Health is seeking a Practice Manager for the Internal Medicine department at the Riedman Health Centers in Rochester, NY. This role oversees administrative and financial operations, coordinating with the Lead Physician and staff to deliver patient-centered care and maintain regulatory compliance.

Responsibilities include budgeting, workflow optimization, staff coaching, and ensuring site performance aligns with RRH standards, policies, and strategic goals.

Qualifications

• AS (Required) in Business or related field.
• 1 year healthcare setting experience preferred by 06/01/2025.
• 2 years administrative leadership experience preferred.
• Strong communication, analytical, and Excel skills.

Responsibilities

• Oversee daily management of physician practice sites using reports to drive improvements.
• Manage financial operations, review monthly performance, and monitor budget adherence.
• Lead recruitment, coaching, and mentoring of non-physician staff.
• Motivate staff and optimize department workflows for efficiency.
• Ensure facility compliance with safety and regulatory standards.

Skills

Financial management

Personnel management

Team building

Communication skills

Analytical skills

Billing experience

Interpersonal skills

Strategic planning

Education

AS (Required) in Business or related field

Tools

Microsoft Excel

Job description

Rochester Regional Health is seeking a Practice Manager for the Internal Medicine department at the Riedman Health Centers in Rochester, NY. This role oversees administrative and financial operations, coordinating with the Lead Physician and staff to deliver patient-centered care and maintain regulatory compliance.

Responsibilities include budgeting, workflow optimization, staff coaching, and ensuring site performance aligns with RRH standards, policies, and strategic goals.