Practice Manager, Medical Office Operations

UPMC; Erie (Erie County); On-site; USD 70,000 - 100,000; Full time

Job summary

UPMC's Lakeview Urologic Surgeons is seeking a Practice Manager to join their team. This full-time role operates day-shift, Monday through Friday, with travel to the pediatric office about 30% of the time.

Prior physician practice management experience is preferred and will be essential to oversee daily operations and align with organizational goals. The Manager will supervise staff, manage budgets, ensure regulatory compliance, and support patient access and service quality while promoting a

Qualifications

• Bachelor's Degree + 1 year of healthcare experience and 3 years of management experience.
• Associates Degree + 3 years healthcare experience and 3 years of management experience.
• High School Diploma + 5 years healthcare experience and 5 years of management experience.
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

Responsibilities

• Manages daily operations at physician offices and clinic sites and coordinates work activities. Manages schedules and call-offs. Ensures office space, supplies, equipment, and assistance are provided and maintained appropriately for medical staff and patient care.
• Manages all functions of the financial and patient management system at physician offices.
• Ensures compliance with all system-wide/departmental policies and procedures, including maintaining patient confidentiality, as well as compliance with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health, etc.).
• Integration of new physicians into CMI practices.
• Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.
• Works with senior management to prepare budgets and ensures operations are aligned with organizational objectives and meets performance and budget objectives.
• Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
• Recruits, hires, train, and supervises assigned personnel in satellite facilities, including responsibility for performance evaluations, merit increases, promotions, and disciplinary actions of staff.
• Identifies and resolves work problems to ensure quality patient service.
• Communicates effectively with senior management and physicians providing regular updates on operations.

Education

Bachelor's Degree + 1 year healthcare experience and 3 years of management experience

Associates Degree + 3 years healthcare experience and 3 years of management experience

High School Diploma + 5 years healthcare experience and 5 years of management experience

Job description

UPMC's Lakeview Urologic Surgeons is seeking a Practice Manager to join their team. This full-time role operates day-shift, Monday through Friday, with travel to the pediatric office about 30% of the time.

Prior physician practice management experience is preferred and will be essential to oversee daily operations and align with organizational goals. The Manager will supervise staff, manage budgets, ensure regulatory compliance, and support patient access and service quality while promoting a