Practice Manager II Clinics

adventhealth; United States; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Benefits from Day One

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Job summary

AdventHealth in Overland Park, Kansas seeks an experienced Practice Operations Manager to lead daily practice performance, staff supervision, and strategic growth initiatives. You will oversee budgeting, improve patient access, and ensure regulatory compliance, while fostering collaboration across physicians and staff.

The role emphasizes leadership, financial acumen, and excellent communication to drive patient-centered care and organizational success at multiple sites.

Qualifications

• Organizational skills required.
• Excellent written and verbal communication.
• Strong interpersonal abilities needed.
• Proficient in customer relations and office software.
• Ability to read and follow written instructions.

Responsibilities

• Manages daily operations and overall performance of the practice to ensure efficiency and effectiveness.
• Hires, trains, supervises, and evaluates staff, providing guidance and feedback.
• Develops and implements action plans to improve practice performance and financial outcomes.
• Oversees budgeting and financial analysis, contributing to future budgets.
• Monitors patient flow and provider time utilization.
• Ensures compliance with regulations including OSHA and AHCA.
• Addresses issues raised by physicians, staff, and patients.
• Supports growth strategies and regular reviews with staff and physicians.
• Reviews monthly financial statements and trends to inform decisions.

Skills

Organizational skills

Effective verbal communication

Strong interpersonal abilities

Proficient in customer relations

Excellent grammar and spelling

Ability to read and comprehend written

Entrepreneurial spirit with leadership

Proven track record of meeting KPIs

Proficient in office software

Scheduling and training staff

Tools

Microsoft Office

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift: Day (United States of America)

Address: 7840 W 165Th St

City: Overland Park

State: Kansas

Postal Code: 66223

Job Description:

• Manages daily operations and overall performance of the practice to ensure efficiency and effectiveness.
• Hires, trains, supervises, and evaluates office and clinical staff, providing guidance and feedback as needed.
• Develops and implements action plans to improve practice performance in areas such as employee turnover, patient access, and financial outcomes.
• Oversees budgeting and financial analysis, providing input for future budgets and financial needs.
• Monitors patient flow and ensures appropriate utilization of provider time and staff coverage.
• Ensures compliance with local, state, and federal regulations, including OSHA and AHCA.
• Addresses and resolves issues raised by physicians, employees, and patients.
• Assists with developing and implementing market growth strategies for the practices.
• Regularly visits assigned offices and meets with staff and physicians to discuss current issues and performance.
• Analyzes monthly financial statements and performance reports, developing summaries of trends and key variances from budget.
• Collaborates with regional medical directors to ensure practice operations and clinical teams work well together.
• Communicates strategic information effectively to all relevant parties.
• Performs oher duties as assigned.

Knowledge, Skills, and Abilities:

• Organizational skills [Required]
• Effective verbal communication [Required]
• Strong interpersonal abilities [Required]
• Proficient in customer relations [Required]
• Excellent grammar and spelling [Required]
• Ability to read and comprehend written instructions [Required]
• Capable of following verbal instructions [Required]
• Keyboarding skills (manual) [Required]
• Competent with computer usage (visual) [Required]
• Entrepreneurial spirit with leadership skills for small business management [Required]
• Proven track record of meeting and exceeding key performance metrics [Required]
• Proficient in using computer software, including word processing, spreadsheets, database, and general accounting [Required]
• Experience in scheduling and training staff [Required]
• Ability to exercise high degrees of judgment, discretion, and decision-making to achieve organizational objectives [Required]
• Skilled in analyzing situations accurately and taking effective action [Required]
• Able to establish and maintain effective working relationships with a wide range of individuals, including employees, physicians, policy-making bodies, third-party payers, patients, and the public [Required]
• Competent in organizing work, making assignments, and achieving goals and objectives [Required]
• Clear and effective communication skills, both writing and verbally [Required]
• Ability to coordinate and assist in specific functions and activities, including information systems, accounting, human resources, payroll, materials management, engineering, and other support services [Required]
• Collaborates respectfully and optimistically with management to enhance patient safety and improve practice operations [Required]
• Demonstrates leadership and provides direction for staff members [Required]
• Capable of organizing and integrating organizational priorities and deadlines [Required]
• Administers practice and organizational policies and procedures consistently and timely [Required]
• Skilled in screening, interviewing, and hiring qualified applicants for open positions [Required]
• Assumes responsibility and exercises authority over assigned work functions [Required]
• Establishes and maintain quality control standards [Required]
• Able to research and prepare comprehensive reports [Required]
• Develops and initiates strategies for growth and development in conjunction with corporate management and physicians [Required]
• Knowledgeable in policies and procedures of various physician specialty practices to direct operations and provide effective patient care [Required]
• Familiar with insurance billing and collections [Required]
• Understands fiscal management principles [Required]
• Aware of governmental regulations and