Practice Manager- Orthopedics/Chiropractic

1103 Team Member Services; United States; On-site; USD 58,000 - 108,000; Full time

Benefits offered by this job

Medical

Dental

Vision Insurance

403-B Retirement Plan

Paid Time Off from Day One

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth is seeking a Practice Operations Manager to oversee daily operations, improve performance, and lead a team of clinical and office staff. The role focuses on efficiency, patient access, and financial outcomes within a physician practice setting.

The candidate will manage budgeting, supervise staff, and collaborate with regional directors to align operations with organizational goals. A Bachelor’s degree and 3+ years of supervisory experience are required.

Qualifications

• Bachelor's degree required.
• 3+ years supervisory experience in a physician practice or similar setting.
• Experience with budgeting and financial analysis preferred.
• Strong leadership and people management skills.
• Proficient in using common office software and billing/coding knowledge preferred.

Responsibilities

• Oversees daily operations and overall performance of the practice to ensure efficiency.
• Hires, trains, supervises, and evaluates staff; provides guidance and feedback.
• Develops action plans to improve patient access, staff turnover, and financial outcomes.
• Monitors budgets, financial statements and key performance metrics.
• Ensures compliance with applicable regulations and drives market growth strategies.

Skills

Organizational skills

Verbal communication

Leadership

Budgeting

Problem solving

Education

Bachelor's degree

Tools

Word processing

Spreadsheets

Databases

Accounting software

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. Its about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family:

Benefits from Day One:

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time Shift: Day (United States of America)

Address: 1035 RED BUD RD NE City: CALHOUN State: Georgia Postal Code: 30701

Job Description:

Manages daily operations and overall performance of the practice to ensure efficiency and effectiveness. Hires, trains, supervises, and evaluates office and clinical staff, providing guidance and feedback as needed. Develops and implements action plans to improve practice performance in areas such as employee turnover, patient access, and financial outcomes. Oversees budgeting and financial analysis, providing input for future budgets and financial needs. Monitors patient flow and ensures appropriate utilization of provider time and staff coverage. Ensures compliance with local, state, and federal regulations, including OSHA and AHCA. Addresses and resolves issues raised by physicians, employees, and patients. Assists with developing and implementing market growth strategies for the practices. Regularly visits assigned offices and meets with staff and physicians to discuss current issues and performance. Analyzes monthly financial statements and performance reports, developing summaries of trends and key variances from budget. Collaborates with regional medical directors to ensure practice operations and clinical teams work well together. Communicates strategic information effectively to all relevant parties. Other duties as assigned.

Knowledge, Skills, and Abilities:

• Organizational skills Required
• Effective verbal communication Required
• Strong interpersonal abilities Required
• Proficient in customer relations Required
• Excellent grammar and spelling Required
• Ability to read and comprehend written instructions Required
• Capable of following verbal instructions Required
• Keyboarding skills (manual) Required
• Competent with computer usage (visual) Required
• Entrepreneurial spirit with leadership skills for small business management Required
• Proven track record of meeting and exceeding key performance metrics Required
• Proficient in using computer software, including word processing, spreadsheets, database, and general accounting Required
• Experience in scheduling and training staff Required
• Ability to exercise high degrees of judgment, discretion, and decision-making to achieve organizational objectives Required
• Skilled in analyzing situations accurately and taking effective action Required
• Able to establish and maintain effective working relationships with a wide range of individuals, including employees, physicians, policy-making bodies, third-party payers, patients, and the public Required
• Competent in organizing work, making assignments, and achieving goals and objectives Required
• Clear and effective communication skills, both writing and verbally Required
• Ability to coordinate and assist in specific functions and activities, including information systems, accounting, human resources, payroll, materials management, engineering, and other support services Required
• Collaborates respectfully and optimistically with management to enhance patient safety and improve practice operations Required
• Demonstrates leadership and provides direction for staff members Required
• Capable of organizing and integrating organizational priorities and deadlines Required
• Administers practice and organizational policies and procedures consistently and timely Required
• Skilled in screening, interviewing, and hiring qualified applicants for open positions Required
• Assumes responsibility and exercises authority over assigned work functions Required
• Establishes and maintains quality control standards Required
• Able to research and prepare comprehensive reports Required
• Develops and initiates strategies for growth and development in conjunction with corporate management and physicians Required
• Knowledgeable in policies and procedures of various physician specialty practices to direct operations and provide effective patient care Required
• Familiar with insurance billing and collections Required
• Understands fiscal management principles Required
• Aware of governmental regulations and compliance requirements Required
• Knowledge of human resources management techniques, principles, and practices Required
• Proficient with computer programs and applications Required

Education:

Bachelor's Required

Work Experience:

3+ years of supervisory experience in a physician practice

Preferred:

• Billing and coding experience in a physician practice
• Patient care experience in a physician practice
• Additional Information: An equivalent combination of education ad relevant work experience may be considered in lieu of the stated degree requirement: Bachelors degree and 0+ years of experience OR Associates degree and 2+ years of experience OR High School Grad or Equivalent and 4+ years of experience

Licenses and Certifications:

• Basic Life Support - CPR Cert (BLS) Preferred
• Certified Medical Office Manager (CMOM) Preferred
• Licensed Practical Nurse (LPN) Preferred
• American Association Medical Assistants (CMA) Preferred
• OR Clinical Medical Assistant Certification (CMAC) Preferred
• OR Registered Medical Assistant (RMA) Preferred
• OR National Certified Medical Assistant (NCMA) Preferred
• OR Certified Clinical Medical Assistant (CCMA) Preferred
• OR Nationally Registered Certified Medical Assistant (NRCMA) Preferred

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$58,052.80 - $107,993.60

Equal Opportunity Employment:

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our Christian Mission:

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.