Practice Manager I

Methodist Health; Richardson (TX); On-site; USD 50,000 - 65,000; Full time

Job summary

Methodist Health in Richardson, TX is seeking an Office Manager to supervise daily facility operations, coordinating with physicians to ensure smooth workflows and high-quality patient care.

You will lead front-end revenue cycle processes, manage staff, budgeting, and reporting, and drive performance improvements while maintaining MMG standards. This role requires strong leadership and communication skills, plus a focus on patient experience and operational excellence.

Job description

Hours of Work

8-5

Days Of Week

Monday-Friday

Job Description

Your Job: The Office Manger will supervise the daily operations of the facility to ensure a smooth, efficient operations process is carried out daily. You will work closely with Physicians to ensure that quality patient care is maintained.

DUTIES AND RESPONSIBILITIES

• Supervise and perform front end revenue cycle workflows to achieve key practice indicators for practice revenue cycle, including but not limited to the management of provider performance against MMG initiatives
• Round with staff at assigned practice daily; ensure assigned practice maintain MMG standards of performance for huddles, staff meetings, and one on one meetings, supporting employee engagement and employee development goals
• Ensure assigned practice maintain MMG standards for practice performance meetings and operating reports
• Coordinate with MMG leadership in the initial preparation and development of an annual operating budget and monitor performance to budget
• Manage and oversee the business affairs of assigned practice
• Utilize data to make informed decisions on practice operations and to provide updates to MMG leadership
• Manage and report to Supervisor the patient experience and access at assigned practice
• Hire, train, monitor and retain staff
• Monitor performance of direct reports continually, provide additional training as needed, and conduct annual performance evaluations for direct reports
• Manage work schedules and ensure appropriate staffing
• Supervise the management of inventory for medications and medical equipment and organize for resupply and maintenance
• Manage security and occupational health and safety at assigned practice
• Interact with patients and assist in patient complaint resolution; manage patient grievances per MMG policy
• Partner with providers to achieve performance metrics
• Collaborate with providers to develop business strategies and patient services
• Support MMG in the recruitment and onboarding of Providers.
• Assist in carrying out short and long-term practice growth strategies
• Model leadership behaviors that support mission and goals of organization.
• Lead practice-based committees for assigned practice to engage staff in operational decisions

EDUCATION, EXPERIENCE AND SKILLS

• Bachelors degree in health care administration, public health, health information management or business administration is preferred.
• Three years of experience in a position with supervisory responsibilities preferred.
• Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients
• Excellent analytical and problem-solving skills
• Computer literacy and knowledge of relevant health care and administrative software
• Good leadership, motivation, training and goal-setting skills
• Excellent verbal and written communication skills
• Financial and accounting skills
• Knowledge of finance best practices and standards
• Strong organization and time management skills

TYPICAL PHYSICAL DEMANDS

• Requires prolonged sitting, some bending, stooping and stretching.
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard photocopier, telephone, calculator and other office equipment.
• Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.

TYPICAL WORKING CONDITIONS

• Normal office environment.
• Occasional evening or weekend work.
• Able to travel to meetings and to attend

About Us

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune’s Best Workplaces in Health Care 2025 Great Place to Work Certified 2026-2026 Glassdoor’s Best Places to Work 2025 TIME’s Best Companies for Future Leaders 2025 Military Friendly – Gold Employer 2025 Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025 Becker’s Healthcare Top Places to Work in Healthcare 2025 Newsweek’s Greatest Workplaces 2025 Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned: Great Place to Work Certified 2026-2027 Glassdoor’s Best Places to Work 2025 & 2026 Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026 TIME’s Best Companies for Future Leaders 2025 & 2026 Newsweek’s America’s Most Admired Workplaces 2026 Glassdoor’s Best-Led Companies 2025 Fortune Best Workplaces in Health Care 2025 Military Friendly Gold Employer 2025 Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025 Newsweek’s Americas Greatest Workplaces 2025