Practice Manager

Methodist Health System

Dallas (TX)

On-site

USD 52,000 - 76,000

Full time

2 hours ago

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Benefits offered by this job

medical, dental, and vision insurance

a matched retirement plan

an employee wellness program

Job summary

Methodist Health System through Methodist Medical Group seeks an Office Manager to supervise daily facility operations and partner with Physicians to sustain high-quality patient care. The role leads front end revenue cycle workflows, staff supervision, budgeting, data-driven improvements, and collaborative strategy development across clinics to support growth and operational excellence.

The Office Manager will oversee staffing, scheduling, compliance, inventory management, patient experience,

Qualifications

Bachelor's degree in healthcare administration, public health, health information management or business administration preferred.
Three years in a supervisory role preferred.
Strong communication with Physicians, staff and patients.

Responsibilities

Supervise and perform front end revenue cycle workflows to achieve practice indicators.
Round with staff daily to uphold MMG standards and staff engagement.
Coordinate with MMG leadership on annual operating budget and monitor performance to budget.
Utilize data to inform practice operations and provide updates to MMG leadership.
Hire, train, monitor and retain staff; conduct annual evaluations.
Oversee staffing, scheduling, inventory management, and safety compliance.
Interact with patients and resolve complaints per MMG policy.
Support recruitment and onboarding of Providers; assist in growth strategies.

Skills

Interpersonal skills

Analytical skills

Computer literacy

Leadership

Financial skills

Education

Bachelor's degree in healthcare administration

Job description

Hours of Work

Days Of Week

Job Description

The Office Manger will supervise the daily operations of the facility to ensure a smooth, efficient operations process is carried out daily. You will work closely with Physicians to ensure that quality patient care is maintained.

DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED)

Supervise and perform front end revenue cycle workflows to achieve key practice indicators for practice revenue cycle, including but not limited to the management of provider performance against MMG initiatives
Round with staff at assigned practice daily; ensure assigned practice maintain MMG standards of performance for huddles, staff meetings, and one on one meetings, supporting employee engagement and employee development goals
Ensure assigned practice maintain MMG standards for practice performance meetings and operating reports
Coordinate with MMG leadership in the initial preparation and development of an annual operating budget and monitor performance to budget Manage and oversee the business affairs of assigned practice
Utilize data to make informed decisions on practice operations and to provide updates to MMG leadership
Manage and report to Supervisor the patient experience and access at assigned practice
Hire, train, monitor and retain staff
Monitor performance of direct reports continually, provide additional training as needed, and conduct annual performance evaluations for direct reports
Manage work schedules and ensure appropriate staffing
Supervise the management of inventory for medications and medical equipment and organize for resupply and maintenance
Manage security and occupational health and safety at assigned practice
Interact with patients and assist in patient complaint resolution; manage patient grievances per MMG policy
Partner with providers to achieve performance metrics
Collaborate with providers to develop business strategies and patient services
Support MMG in the recruitment and onboarding of Providers.
Assist in carrying out short and long-term practice growth strategies
Model leadership behaviors that support mission and goals of organization.
Lead practice-based committees for assigned practice to engage staff in operational decisions

Education, Experience And Skills

Bachelors degree in health care administration, public health, health information management or business administration is preferred. Three years of experience in a position with supervisory responsibilities preferred.
Strong interpersonal and communication skills to effectively communicate with Physicians, other medical professionals, office personnel employees and patients
Excellent analytical and problem-solving skills
Computer literacy and knowledge of relevant health care and administrative software
Good leadership, motivation, training and goal-setting skills
Excellent verbal and written communication skills
Financial and accounting skills
Knowledge of finance best practices and standards
Strong organization and time management skills

TYPICAL PHYSICAL DEMANDS

Requires prolonged sitting, some bending, stooping and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard photocopier, telephone, calculator and other office equipment. Requires normal range of hearing and eyesight to record, prepare and communicate appropriate reports.

TYPICAL WORKING CONDITIONS

Normal office environment. Occasional evening or weekend work.

Able to travel to meetings and to attend

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more.