Site Coordinator

Blue Ridge Community Health Services, Inc.; Hendersonville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Life insurance

Disability coverage (short & long-term

Job summary

Blue Ridge Health seeks a Site Coordinator to join our Clinical Team in Hendersonville, NC. You will manage patient care schedules, deliver excellent customer service, and supervise support staff to ensure efficient patient flow across BRH clinic locations.

Responsibilities include completing routine clinic tasks, updating medical records, coordinating referrals, and supporting providers with room setup and patient education. Evening or weekend shifts may be required.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in Business or Health Care Administration or related field preferred.
• LPN or RN license (NC) preferred.
• MA certification or Registered Medical Assistant required/preferred.
• CNA certification with clinical experience acceptable.

Responsibilities

• Manages patient care schedules and delivers customer service.
• Provides support staff supervision to ensure efficient patient flow.
• Assists with routine clinic tasks, stock, and equipment management.
• Documents patient information in EMR, including meds reconciliation and health histories.
• Works schedule including night/weekend hours as needed.
• Assists with patient education and setup of treatment rooms.
• Coordinates referrals to outside providers and tracks follow-up.

Skills

Customer service

Staff supervision

EMR systems

Medical terminology

Bilingual (preferred)

Education

High school diploma or equivalent

Bachelor's degree in Business or Health Care Administration or related field

LPN or RN license (NC)

Medical Assistant Certification or Registered Medical Assistant

CNA certification with clinical experience

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technical Hendersonville, NC, US

Blue Ridge Health is currently seeking a Site Coordinator to be part of our Clinical Team.

What We Offer You:

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)

What You'll Do:

The Site Coordinator is responsible for managing patient care schedules, delivering excellent customer service, and providing support staff supervision to ensure the highest degree of efficiency in patient care and patient flow at BRH clinic locations. Responsibilities include:

Assists in the completion of routine clinic tasks. Ensures consistency in maintaining: stock supplies, forms, sterile instrument inventory, equipment, appropriate exam room inventory and set-up, appropriate disposal of biohazard material, etc. Timing and assignment of tasks determined by

Practice Management Staff at clinic location.

Follows protocols and performs accurate and thorough work-ups and check-ins of all patients.

Assists with procedures with the providers including setting up treatment rooms, patient education, and completion of appropriate paperwork

Appropriately documents patient information in patient record-including but not limited to medication reconciliation and updated health histories.

Works assigned schedule, including night clinic or weekend hours, per clinic site hours of operation.

Participates in pre-visit planning including structured communication with care team.

Reviews charts prior to appointments and retrieves any needed information from physicians, pharmacies, or other agencies to complete the patient record

Assists with pharmacy refill requests, patient call backs, and other patient care related paperwork as directed by providers or nursing staff.

Completes appropriate and timely documentation in the electronic medical record and any other applicable forms/tracking logs, etc.

Maintains maintenance and control logs on medical and storage equipment.

Ensures that referrals to outside specialty providers, radiology, labs, and patient hospitalizations are tracked and follow-up is completed in a timely manner.

What We're Looking For:

• High school diploma or equivalent required.
• Bachelors in Business or Health Care Administration or related field, preferred
• If candidate has Certification/Licensure, Specific Requirements include:
  • LPN or RN (preferred): Licensed Practical Nurse or Registered Nurse currently licensed to practice in state of North Carolina
  • MA: Medical Assistant Certification or Registered Medical Assistant. May also have CNA certification with at least one year clinical experience working as a medical assistant
• Current American Heart Association BLS certification
• Knowledge of medical terminology
• Two years’ experience working in an outpatient medical practice setting required.
• Bilingual preferred, but not required. If bilingual, provides language support services, as requested, based on patient and clinic needs.
• Excellent working knowledge of computer systems, with Electronic Medical Record experience required.

About Blue Ridge Health:

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.