Practice Manager, Hospital-Based Services

Trinity Health; Georgia; On-site; USD 65,000 - 95,000; Full time

Job summary

Trinity Health is seeking a highly organized Practice Manager, Hospital-Based Services for St. Mary's Medical Group.

You will provide administrative leadership for employed hospital-based physicians and APPs, overseeing scheduling, PTO, onboarding, compensation tracking, recruitment support, and issue resolution. You will partner with physician leaders, hospital administration, HR, payroll, and finance to ensure efficient operations and a positive provider experience.

Qualifications

• 2+ years of experience in physician practice management, provider operations, or related leadership roles.
• Strong knowledge of healthcare operations, provider scheduling, compensation administration, payroll processes, onboarding, and physician practice workflows.

Responsibilities

• Serve as the primary administrative contact for employed hospital-based physicians and APPs.
• Coordinate provider schedules and coverage needs with department leaders.
• Reconcile shifts and coordinate compensation adjustments with payroll/finance.
• Support recruitment efforts and onboarding of new providers, including credentialing and IT access.
• Collaborate with hospital administration, HR, payroll, finance, and revenue cycle teams to ensure accurate operations.

Skills

Provider operations

Provider scheduling

Payroll processes

Onboarding

Recruitment support

Healthcare administration

Policy enforcement

Education

High school diploma

Job description

Employment Type: Full time Shift:

Description:

The Practice Manager, Hospital-Based Services provides administrative and operational leadership for employed hospital-based physicians and advanced practice providers (APPs) within St. Mary's Medical Group. This position serves as the primary operational resource for multiple provider groups, overseeing provider scheduling coordination, PTO and leave management, onboarding, compensation administration, recruitment support, and issue resolution. Working closely with physician leaders, hospital administration, human resources, payroll, finance, and revenue cycle teams, the Practice Manager ensures consistent support for providers, accurate compensation tracking, efficient operational processes, and a positive provider experience. While clinical oversight remains with physician leadership, this role is accountable for the day-to-day administrative and operational management of hospital-based provider services.

Position Requirements :

• Licensure/Certification/Registration : none required
• Education: High school diploma or equivalent.
• Experience: Must have at least 2 years experience, physician practice management, provider operations, or related leadership experience required. Experience supporting physicians and/or advanced practice providers preferred. Strong knowledge of healthcare operations, provider scheduling, compensation administration, payroll processes, onboarding, and physician practice workflows required.

Position Summary:

St. Mary's Medical Group is seeking a highly organized and collaborative Practice Manager, Hospital-Based Services to provide dedicated operational and administrative leadership for employed hospital-based physicians and advanced practice providers (APPs). This position serves as the primary administrative partner for multiple provider groups, including hospital medicine, neurohospital medicine, pathology, neonatology, and palliative care. The Practice Manager will oversee provider scheduling coordination, PTO and leave administration, onboarding, recruitment support, compensation tracking, and operational issue resolution while serving as a key liaison between providers, physician leaders, hospital administration, human resources, payroll, finance, and revenue cycle teams. This role ensures providers receive consistent support and that employment, compensation, and operational processes are managed accurately and efficiently, allowing clinical leaders to focus on patient care and clinical operations.

Key Responsibilities

Provider Operations & Administrative Support

• Serve as the primary administrative contact for employed hospital-based physicians and APPs.
• Support providers with employment-related questions, requests, and operational concerns.
• Coordinate communication between providers, Medical Group leadership, and hospital departments.
• Ensure consistent application of organizational policies, procedures, and provider support processes.

Provider Scheduling & Workforce Management

• Partner with physician leaders to coordinate provider schedules and coverage needs.
• Manage and track PTO requests, leave requests, and provider availability.
• Assist with schedule modifications and coverage planning to ensure continuity of services.
• Maintain accurate provider scheduling records and documentation.

Compensation Administration & Provider Productivity

• Reconcile required shifts, completed shifts, additional shifts, and shift deficits.
• Coordinate compensation adjustments associated with shift-based compensation plans.
• Collaborate with payroll and finance teams to ensure timely and accurate provider compensation.
• Assist with provider productivity reporting and compensation-related inquiries.

Recruitment & Onboarding

• Support physician and APP recruitment efforts, including interview coordination and candidate visits.
• Coordinate onboarding activities for new providers.
• Facilitate credentialing, payer enrollment, EMR access, IT access, and other onboarding requirements.
• Monitor onboarding progress and ensure completion of required tasks.

Financial & Operational Management

• Partner with finance and revenue cycle teams to address billing, productivity, and reimbursement concerns.
• Track operational performance metrics and identify opportunities for process improvement.
• Support implementation of organizational and service line initiatives.

Provider & Leadership Partnership

• Serve as a key operational partner to physician leaders across hospital-based service lines.
• Facilitate resolution of operational issues affecting providers and patient care delivery.
• Build collaborative relationships with providers, hospital leadership, and support departments.
• Promote a culture of accountability, responsiveness, and continuous improvement.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our