Practice Manager - Healthcare Ops & Value-Based Care

Community Care Physicians; City of Troy (NY); On-site; USD 76,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid time off

Retirement plan

Business casual environment

Job summary

Charlton Family Medicine, part of Community Care Physicians, seeks a Full-time Practice Manager to oversee daily office operations, staffing, and patient services in a busy primary care setting.

The role focuses on coordinating registration, triage, scheduling, billing, and compliance, while advancing value-based care initiatives and continuous quality improvement. Strong leadership and confidentiality are essential.

Qualifications

• Bachelor's degree in health or business administration preferred.
• Clinical management experience in healthcare is valued.
• NYS RN license preferred with BSN route encouraged.

Responsibilities

• Oversee day-to-day office operations including patient registration, appointments, referrals, invoicing and supply management.
• Lead value-based care efforts such as NCQA PCMH, EPC to support practice transformation.
• Coordinate training and staff development; monitor productivity and reporting.

Skills

Office management

Staff supervision

Healthcare administration

Payroll/HR support

Medical billing knowledge

Communication skills

Privacy confidentiality

Education

Bachelor's degree in health or business administration

BSN preferred

NY RN license (valid)

Tools

EMR systems

Medical billing software

Job description

Charlton Family Medicine, part of Community Care Physicians, seeks a Full-time Practice Manager to oversee daily office operations, staffing, and patient services in a busy primary care setting.

The role focuses on coordinating registration, triage, scheduling, billing, and compliance, while advancing value-based care initiatives and continuous quality improvement. Strong leadership and confidentiality are essential.