Practice Manager - Crestwood Primary Care

MHM Support Services; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Tuition assistance

Paid time off

Job summary

Mercy Clinic Primary Care is seeking an Advanced Practice Manager to lead the clinic staff and coordinate care across teams. This role oversees daily operations, staffing, and patient access to ensure a smooth patient experience and optimal outcomes.

The position focuses on leadership, communication, and regulatory compliance, with responsibilities for performance metrics, financials, and growth initiatives within a supportive health system.

Qualifications

• Education: High school Diploma or equivalent.
• Experience: 1 year supervisory role in physician clinic setting.
• Preferred: Bachelor's degree in a related field.

Responsibilities

• Lead clinic staff to deliver a high-quality patient experience and outcomes.
• Hire, train, schedule, and manage staff performance and engagement.
• Support providers through effective communication and coordination of care.
• Oversee daily operations, staffing, and patient access.
• Ensure compliance with operational standards, policies, and EHR use.
• Manage practice performance, including financials, work queues, and key metrics.
• Drive patient experience, quality improvement, and growth initiatives.
• Other duties as assigned.

Skills

Supervisory experience

Leadership

Communication

Problem-solving

Teamwork

Time management

Adaptability

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Find your calling at Mercy! The Advanced Practice Manager plays a pivotal role in the efficient operation of a physician practice. This individual oversees various administrative and operational functions to ensure the smooth functioning of the practice. They are responsible for managing caregivers, financial activities, patient relations, and regulatory compliance.

Scope

• Expanded span of control of providers
• Expanded span of control of direct and indirect reports
• Location and geographical distance of practice(s)
• Leadership specific criteria

Practice Manager

Mercy Clinic Primary Care Full Time, Exempt

Key Responsibilities

• Lead clinic staff to deliver a high-quality patient experience and outcomes
• Hire, train, schedule, and manage staff performance and engagement
• Support providers through effective communication and coordination of care
• Oversee daily operations, staffing, and patient access
• Ensure compliance with operational standards, policies, and EHR use
• Manage practice performance, including financials, work queues, and key metrics
• Drive patient experience, quality improvement, and growth initiatives
• Other duties as assigned

Qualifications

• Education: High school Diploma or equivalent
• Experience: 1 year experience in supervisory role in physician clinic setting

Skills, Knowledge, Abilities

• Leadership: Ability to inspire and motivate caregivers to achieve practice goals.
• Problem-solving: Capacity to identify issues and implement effective solutions.
• Communication: Clear and concise verbal and written communication skills.
• Teamwork: Ability to collaborate with physicians, caregivers, and other stakeholders.
• Time Management: Efficiently prioritize tasks and manage competing priorities.
• Adaptability: Flexibility to adjust to changing priorities and environments.

Preferred Qualifications

Education: Bachelors degree

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.

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