Practice Manager - Baton Rouge, LA

Louisiana Dermatology Associates; Franklin (TN); On-site; USD 55,000 - 85,000; Full time

Job summary

Louisiana Dermatology Associates is seeking a Practice Manager to lead administrative and clinical teams, optimize workflows, and uphold patient care standards in a busy dermatology clinic in Franklin, TN. You will direct scheduling, staffing, training, record-keeping, and compliance, collaborating with physicians to ensure efficient daily operations and outstanding patient experiences.

This role requires hands-on leadership, reliable attendance, and the ability to drive continuous improvement

Qualifications

• High school diploma or GED required.
• Minimum 3 years of experience in a clinical setting, with at least 1 year in a lead or supervisory role.
• Proficient in navigating multiple computer systems and practice management software; able to document patient care records.

Responsibilities

• Prepare examination and treatment rooms; ensure sterilization and supplies are ready.
• Assist in scheduling diagnostic tests and treatments; maintain patient files and data for reports.
• Order and maintain clinical and office supplies; ensure devices are in proper working order.
• Ensure compliance with practice standards and patient confidentiality; monitor staff adherence.
• Provide training to staff and manage onboarding for new hires; lead recruitment for hourly roles.
• Conduct performance reviews and manage attendance; approve timesheets and staffing levels.
• Complete incident reports and report workers’ compensation claims to HR.
• Maintain regular attendance and contribute to clinic success; perform other duties as assigned.
• Supervise and coordinate clinic functions including systems, budget, HR, and data processing.
• Oversee daily operations: registration, cash collection, referrals, and authorizations.

Skills

Leadership

Operations management

Patient care

Staff supervision

Scheduling

Regulatory compliance

EMR proficiency

Training & development

Communication

Problem solving

Education

High school diploma or GED

Healthcare administration coursework

Job description

As a Practice Manager, you will play a pivotal role in the efficient operation of the clinic, serving as a leader and coordinator for administrative, and clinical teams. Working directly with the physician, you will oversee the delivery of exceptional primary healthcare services and ensure the highest standards of patient care management. This multifaceted position requires a balance of clinical expertise and administrative acumen, focusing on optimizing workflows, enhancing patient satisfaction, and maintaining compliance with regulatory and practice standards. Additionally, you will be responsible for fostering a collaborative and professional work environment while driving continuous improvement initiatives to support the facility’s goals and objectives.

Essential Functions

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations.

• Prepare examination and treatment rooms by setting up necessary instruments and equipment, ensuring all tools are sterilized and ready for use. Maintain and organize supplies and equipment to facilitate efficient treatment delivery.
• Assist in scheduling diagnostic tests and treatments for patients, ensuring timely and accurate coordination of care. Provide support in maintaining patient files and records, compiling technical and statistical data as needed for reports.
• Order and maintain clinical and office supplies, ensuring that inventory levels are sufficient to meet the needs of the practice. Oversee equipment standards and ensure all devices are in proper working order.
• Ensure compliance with the practice’s standards, policies, and procedures, particularly regarding patient confidentiality and safety. Monitor adherence to these standards among staff and address any issues that arise.
• Offer support and assistance to staff members, providing training as needed to ensure a high level of competency and resolve any concerns. Lead recruitment efforts for hourly positions and manage the onboarding process for new hires.
• Conduct performance reviews and disciplinary actions for clinical staff, ensuring that performance standards are met and addressing any issues promptly. Monitor staff schedules, approve timesheets, and manage attendance to maintain adequate staffing levels.
• Complete incident reports as necessary and report all workers’ compensation claims to Human Resources, maintaining a safe and secure environment for staff and patients.
• Demonstrate regular and reliable attendance, actively contributing to the overall success of the healthcare team. Perform other duties as assigned by the area practice manager, adapting to the needs of the practice.
• Supervise employees by planning, assigning, and scheduling work. Review completed work to ensure quality standards are met and provide training to staff as needed. Oversee productivity and offer recommendations for hiring, termination, and pay adjustments, though final decisions are made by higher management.
• Direct, supervise and coordinate the functions and activities of clinics including systems, budget, materials management, human resources, data processing and maintenance.
• Direct daily operations to include registration, cash collection, charge preparation, referral/authorizations.

Knowledge, Skills, & Abilities

The requirements listed below are representative of the knowledge, skills, and abilities required:

• High school diploma or GED.
• A minimum of 3 years of experience in a clinical setting, with at least 1 year in a lead or supervisory role.
• Proficient in navigating multiple computer systems and using practice management software for electronic medical record-keeping. Capable of scribing chart notes as directed by the provider. Knowledgeable in Microsoft Office applications.
• Understanding of medical practice and organizational policies to administer patient care effectively.
• Familiarity with examination, diagnostic, and treatment room procedures.
• Skilled in the use and maintenance of medical equipment and instruments necessary for patient care.
• Awareness of common safety hazards and precautions to establish a safe working environment.
• Competence in documenting and maintaining accurate patient care records.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

Physical and Mental Demands

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:

• Physical Requirements:
• Occasionally required to stand, walk, and sit for extended periods.
• Use hands to handle objects, tools, or controls; reach with hands and arms.
• Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
• Occasionally lift, push, pull, or move up to 20 pounds.
• Vision Requirements:
• Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note:
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

As set forth in Louisiana Dermatology Associates’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.