Practice Manager

OrthoAtlanta, LLC; Newnan (GA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Excellent benefits

Supportive culture

Growth opportunities

Job summary

OrthoAtlanta, LLC is seeking a Practice Manager in Newnan, GA to lead daily clinic operations and staff performance while ensuring a high-quality patient experience. You will supervise staff, coordinate schedules, manage workflows, and drive performance improvements in collaboration with the Area Operations Manager.

The role requires healthcare leadership experience, strong regulatory knowledge, and a dedication to teamwork.

Qualifications

• Minimum of 3 years of healthcare experience.
• Proven leadership experience.
• Knowledge of healthcare regulations and policies.
• Ability to learn multiple roles within the clinic.
• Strong leadership and team-building skills.

Responsibilities

• Provide day-to-day supervision of practice staff, including recruitment, employee engagement, performance management, timekeeping, and daily huddles.
• Review and approve employee timesheets and PTO requests.
• Conduct timely performance reviews and provide constructive feedback.
• Monitor patient satisfaction and collaborate on process improvements.
• Identify operational improvements with Area Operations Manager.
• Review incident reports and follow up as needed.
• Manage staff schedules for adequate coverage.
• Oversee training for new hires and ongoing development.
• Track KPIs and use reporting tools to drive performance.
• Coordinate office workflows across systems for efficiency.
• Support marketing and community engagement efforts.
• Review Epic referral reports to drive patient volume.
• Coordinate with ancillary departments for smooth patient experiences.
• Onboard new providers with Area Operations Manager.
• Serve as liaison between clinic staff and senior management.
• Ensure compliance with legal, regulatory, and internal policies.

Skills

Leadership

Staff supervision

Healthcare operations

Regulatory knowledge

Recruitment

Process improvement

Communication

Education

High school diploma or equivalent

Job description

Location: Newnan, GA
Schedule: Salary Full-time, On-site
Compensation: Competitive salary + benefits
Perks: Excellent benefits, supportive culture, and growth opportunities

About OrthoAtlanta

Become part of OrthoAtlanta, the largest independent physician-owned orthopedic and sports medicine practice in Georgia and contribute to our mission of providing comprehensive orthopedic care. At OrthoAtlanta, you'll be an integral member of a dedicated team of Healthcare Professionals committed to enhancing our patients' quality of life. We offer diverse career paths for talented individuals seeking professional growth and development within a supportive and rewarding work environment where your contributions will make a significant impact.

Position Summary:
The Practice Manager is responsible for the general supervision of staff and the daily operations of the clinic. This role ensures alignment with the organization’s Mission, Vision, and Values while driving a positive patient experience and delivering high-quality care.

Description:

• Provide day-to-day supervision of practice staff, including recruitment, employee engagement, performance management, timekeeping, and conducting daily huddles and regular staff meetings.
• Review and approve employee timesheets and PTO requests.
• Conduct timely performance reviews, including introductory and annual evaluations, offering constructive feedback to support employee development.
• Monitor patient satisfaction survey results and implement process improvements in collaboration with the Area Operations Manager.
• Identify and suggest operational improvements in coordination with the Area Operations Manager.
• Review and follow up on incident reports assigned to the practice.
• Manage staff schedules to ensure adequate coverage.
• Oversee training for new hires and ongoing development for current staff.
• Monitor key performance indicators (KPIs) through reporting tools and platforms.
• Oversee office work queues across multiple systems to ensure workflow efficiency.
• Track employee productivity and provide coaching and feedback as needed.
• Organize and streamline operational workflows to support effective clinic operations.
• Address concerns from patients, visitors, staff, and physicians with professionalism and empathy, resolving issues as appropriate.
• Ensure adequate resources and supplies are available to support daily operations.
• Support marketing and community engagement efforts in collaboration with the Physician Liaison and Area Operations Manager.
• Review and analyze Epic referral reports to help drive patient volume.
• Coordinate with ancillary departments at the clinic to ensure seamless patient experiences.
• Manage provider schedules and support new provider onboarding with the Area Operations Manager.
• Serve as a communication liaison between clinic staff and senior management.
• Ensure compliance with legal, regulatory, and internal policies, and partner with management on disciplinary matters when necessary.
• Manage daily financial responsibilities including end-of-day reports, deposits, and cash drawer reconciliation.
• Represent the clinic in organizational meetings and initiatives as directed by the Area Operations Manager.
• Facilitate facility maintenance and equipment repairs in collaboration with the Area Operations Manager.
• Ensure practice compliance with Durable Medical Equipment (DME) protocols and procedures.

Requirements:

• High school diploma or equivalent required
• Minimum of 3 years of healthcare experience
• Proven leadership experience
• Working knowledge of healthcare regulations, company policies, and procedures
• Ability to learn and understand multiple roles within the clinic
• Strong leadership and team-building skills