Practice Manager

Beacon Hill; Lowell (MA); On-site; USD 108,000 - 132,000; Full time

Benefits offered by this job

Bonus potential

Free on-site parking

Comprehensive benefits

Job summary

Beacon Hill is seeking a Practice Manager in Lowell, MA to oversee the daily operations of a busy outpatient specialty practice. You will lead office operations, staff scheduling, patient access improvements, and growth initiatives, ensuring high-quality care and efficient workflows.

The ideal candidate has 5+ years in medical office operations, strong leadership experience, and a solid background in revenue cycle management and EHR systems.

Qualifications

• 5+ years of healthcare operations experience.
• 3+ years of staff management or leadership experience.
• Strong knowledge of revenue cycle functions and compliance.

Responsibilities

• Oversee daily practice operations and workflow efficiency.
• Manage provider schedules and staffing coverage.
• Lead recruitment, onboarding, coaching, and performance management for administrative and clinical staff.
• Ensure excellence in patient access, registration, billing, and revenue cycle processes.
• Monitor operational metrics, referral trends, and business performance to support growth.

Skills

Healthcare operations

Staff leadership

Recruitment

Process improvements

Revenue cycle

EHR systems

Education

Bachelor's degree preferred

Tools

EHR systems

Revenue cycle software

Job description

Practice Manager to $120K - Lead a High-Impact Special Practice!

Our client, a specialized healthcare organization, is seeking a Practice Manager to oversee the operations, growth, and performance of a busy outpatient specialty practice. This role will lead office operations, staff management, provider scheduling, patient experience initiatives, and business growth efforts. The ideal candidate brings 5+ years of healthcare operations experience along with proven staff leadership and a track record of driving measurable operational improvements.

• Location: Lowell, MA
• Work Model: In Office
• Degree: Preferred
• Responsibilities include overseeing daily practice operations and workflow efficiency; managing provider schedules, staffing coverage, and resource allocation to maximize capacity; leading recruitment, onboarding, coaching, and performance management for administrative and clinical staff; ensuring excellence in patient access, registration, billing, and revenue cycle processes; monitoring operational metrics, referral trends, and business performance to support growth initiatives; maintaining compliance with healthcare regulations and accreditation standards; and serving as a liaison with external partners, vendors, and affiliated healthcare organizations.
• The ideal candidate possesses 5+ years of experience in a medical office or outpatient healthcare environment; 3+ years of staff management and operational leadership experience; strong knowledge of revenue cycle functions, insurance regulations, and healthcare operations; experience hiring, developing, and managing employee performance; ability to analyze KPIs, identify opportunities, and implement process improvements; proficiency with healthcare technology platforms and electronic health record systems; and the confidence, adaptability, and professionalism to effectively collaborate with physicians, staff, and external stakeholders.

Join a growing healthcare practice offering a competitive base salary up to $120K, bonus potential, comprehensive benefits, and free on-site parking.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Benefits Information:

• Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility.
• Upon successfully being hired, details will be provided related to our benefit offerings.