Practice Manager

Baptist Memorial Health Care Corporation; Memphis (TN); On-site; USD 65,000 - 85,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Memphis seeks a Practice Manager to oversee day-to-day office operations for clinics, including planning, scheduling, registration, and financial workflows to ensure smooth, compliant daily performance.

You will supervise staff, monitor policy adherence, prepare reports, and work with clinic leadership to resolve patient, staff, and physician issues, while upholding the organization’s mission and values.

Qualifications

• Supervisory experience in a clinic environment.
• Working knowledge of medical terminology.
• Strong analytical capabilities and data reporting skills.
• Proficiency with spreadsheets and word processing applications.

Responsibilities

• Communicates vision and goals; assesses staff strengths and recommends improvements.
• Oversees office operations, procedures, records, and data reporting.
• Assists in policy development and training for new systems.
• Manages inventory, supplies, expenditures, and budget preparation.
• Maintains departmental records and reports.
• Plans and coordinates administrative tasks, meetings, and confidential correspondence.
• Completes assigned goals.

Skills

Conflict resolution

Medical terminology

Analytical skills

Spreadsheet basics

Word processing

Education

Associates degree in Business or a related field of study

Bachelor's Degree in Business or a related field of study

Tools

MS Office

Job description

Overview

Job Summary

The Practice Manager provides management for office operations to include planning, scheduling, organizing, and coordinating various administrative activities as required for efficient daily operations. Supervises activities and personnel of clinics; registration, check out, all financial matters related to the clinic, as well as monitor clinical areas for compliance with state regulation and regulatory agencies to ensure staff follows policies and procedures outlined by clinic leadership. Reports to leadership any unresolved issues of patients, staff, and physicians. Adopts the Mission and Vision statement of Baptist Memorial Healthcare Corporation in all aspects of work.

Responsibilities

• Communicates vision, policies and procedures, goals, assess strengths and weaknesses of employees, and makes recommendations for changes to improve performance.
• Supervises all facets of office operations including office management, implementation of procedures, records management, collection and reporting of stats and data.
• assist the Director in the development and implementation of policies within the office. Develops operation procedures, forms, and systems. Prepares manuals and other materials describing procedures, systems, work processes, and standards and provides training as appropriate to implement such changes or to introduce new systems.
• Manages and maintains efficient and effective control and distribution of assigned inventory, supplies, monitors expenditures through review and processing of accounts payable, and assists in the preparation and maintenance of the office budget.
• Prepares, monitors, and maintains departmental records and reports.
• Plans, coordinates, and provides administrative activities to include answering telephones, scheduling meetings, answering confidential correspondence, attending meetings and taking minutes.
• Completes assigned goals.

Specifications

Experience

Minimum Required

Preferred/Desired

• One (1) Year of supervisory experience in a clinic environment.

Education

Minimum Required

• Associates degree in Business or a related field of study

Preferred/Desired

• Bachelor's Degree in Business or a related field of study

Training

Minimum Required

Preferred/Desired

Special Skills

Minimum Required

• Ability to defuse volatile situations and address patient/customer concerns. Working knowledge of medical terminology. Strong analytical background and familiarity with spreadsheet and word processing applications.

Preferred/Desired

Licensure

Minimum Required

Preferred/Desired