Practice Manager

Talentify; Prince Frederick (MD); On-site; USD 70,000 - 90,000; Full time

Job summary

Talentify in Maryland is seeking an Operations Supervisor for physician outpatient practices. You will oversee scheduling, registration, clinical operations, medical records, and staffing to support efficient, compliant patient care and strong patient experience.

This role demands leadership, reporting discipline, and the ability to communicate clinical, operational, and financial outcomes to staff and management. On-site position with standard healthcare environment expectations.

Qualifications

• Requires minimum high school diploma; Bachelor's preferred.
• 3+ years in customer service or clinical admin with supervisory exposure.
• Knowledge of medical terminology and healthcare operations.
• Experience with revenue cycle, payroll, and vendor coordination is a plus.

Responsibilities

• Oversee scheduling, registration, and clinical operations.
• Supervise staff and ensure compliance and reporting.
• Maintain patient records, revenue cycle controls, and staffing efficiency.

Skills

Customer service

Supervisory experience

Healthcare operations

Medical terminology

Microsoft Office

Electronic Health Record

Education

High school diploma

Bachelor's degree preferred

Tools

MS Office Suite

EHR system

Job description

JOB DESCRIPTION DETAILS

• Job Summary:
  • Responsible for effective and efficient clinic operations. Facilitates and supervises all activities of the physician outpatient practice(s) assigned including scheduling, registration, clinical operations, medical records, revenue cycle, accounts receivable, financial controls, and staffing while ensuring desired clinical outcomes, superior patient experience, compliance and appropriate environment of care. Responsible for and displays attention to detail in reporting and communication of clinical, operational and financial outcomes to staff, providers and management as appropriate.
• Education:
  • Requires minimum of high school diploma. Some undergraduate or certificate-level coursework preferably in health or business administration-related field, or Bachelor's degree in related fields preferred.
• Registration/Certification/Licensure:
  • Unexpired, unsuspended driver's license required if incumbent will be required to drive as part of their routine job duties.
• Experience:
  • Requires a minimum of 3 years of customer service, administrative, or clinical support and supervisory experience, preferably in ambulatory care or physician practice setting. Supervisory experience may include official or unofficial roles with exposure to management assignments where leadership skillset is evident.
• Other Requirements:
  • Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements.
  • Ability to work well under pressure with minimal supervision, flexibly respond to changing demands and demonstrate initiative to meet organizational objectives.
  • Knowledge of medical terminology, insurance practices, healthcare operations, compliance, accounts payable, payroll and human resources policies and procedures.
  • Possesses commitment to a team workplace and ability to work effectively as a team member with providers, peers, support departments, leadership, vendors, and staff.
  • Demonstrates high degree of diplomacy, confidentiality and tact when interacting with patients, families and care-takers such that their care and experience expectations are consistently met.
  • Ability to prioritize and organize tasks, delegate, supervise and exercise time management skills over assigned tasks and goals.
  • Intermediate computer skills required, including Microsoft Office (Outlook, Word, Excel, Power Point) and experience with Electronic Health Record.
  • Requires the ability to drive as part of routine job duties