Practice Manager

SALT Dental Partners; Lebanon (OR); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading dental practice is seeking a Practice Manager to enhance operational efficiency and oversee day-to-day activities across their Lebanon and Eugene offices. This key position involves collaborating with executive leaders, improving patient experience, and fostering team development within a supportive and community-focused environment.

Qualifications

• 3+ years of previous operational experience, dental preferred.
• Ability to travel between Lebanon and Eugene offices.
• Proven experience in managing teams.

Responsibilities

• Engage and collaborate with executive leaders to align operational strategies.
• Optimize processes with development of standard operating procedures.
• Track key performance indicators for the offices.

Skills

Leadership

Communication

Operational Management

Team Management

Organizational Skills

Education

Bachelor’s degree in business or healthcare administration

Tools

Microsoft Office

Job description

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Overview

Paventy & Brown is more than just an orthodontic office—we’re a team that genuinely loves what we do. Known for our warm, welcoming environment and strong sense of community, we take pride in creating memorable experiences for our patients and building lasting relationships with their families. Our Lebanon and Eugene offices have deep roots in the community and a tight-knit team that supports one another like family. We believe in celebrating wins, having fun, and always putting the patient first. If you're looking for a place where your leadership will make a meaningful impact, this is it.

Overview

Paventy & Brown is more than just an orthodontic office—we’re a team that genuinely loves what we do. Known for our warm, welcoming environment and strong sense of community, we take pride in creating memorable experiences for our patients and building lasting relationships with their families. Our Lebanon and Eugene offices have deep roots in the community and a tight-knit team that supports one another like family. We believe in celebrating wins, having fun, and always putting the patient first. If you're looking for a place where your leadership will make a meaningful impact, this is it.

As the Practice Manager, you will collaborate with executive leaders, local managers, and doctors to oversee the day-to-day operations and ensure overall efficiency and effectiveness for our offices. This involves a multifaceted approach to ensure that all operational processes run efficiently while maintaining and enhancing the productivity and functionality of our office.

Responsibilities

• Engage and collaborate with executive leaders to align operational strategies and organizational goals.
• Partner with doctors, field operations and functional support to diagnose issues, identify opportunities, and develop corresponding action plans.
• Employ structured and repeatable management processes with team to drive operational effectiveness and growth.
• Prioritize areas of focus based on impact and urgency; helps team do the same.
• Optimize processes with further development of documented standard operating procedures and organization.
• Facilitate open communication channels to ensure that insights and feedback are shared effectively, driving informed decision-making.
• Advocate for necessary resources and support when necessary.
• Take ownership and guide operations teams to cultivate and embrace core values while fostering opportunities for professional development.
• Coordinate effective and comprehensive onboarding for new staff.
• Advise and train staff on operational policies and recommends changes where applicable.
• Set clear expectations with the team; provide regular feedback, partner on professional development plans, and inspire team to achieve goals.
• Continuously assess capabilities and performance of team members, ensure contributions are recognized and actively address underperformance through progressive coaching.
• Track key performance indicators for the offices, including patient experience, and develop actionable strategies for improvements based on findings.
• Optimize financial performance by identifying and supporting organic growth initiatives while managing controllable costs including non-doctor staff costs and variable operational expenses.
• Maintain a front-line obsession and promote an exceptional patient experience.
• Other duties as assigned.
  
  

Qualifications

• 3+ years of previous operational experience, dental preferred.
• Bachelor’s degree in business or healthcare administration, or another related discipline, or commensurate work experience from on-the-job management/ leadership training.
• Ability to travel between our Lebanon and Eugene offices.
• Proven experience in managing teams.
• Excellent leadership and communication skills with a passion for growth.
• Continuous desire to learn and improve daily and provide development opportunities for staff members.
• Strong organizational skills with the ability to prioritize, manage, and delegate multiple tasks.
• Competency in using business software such as Microsoft Office and related platforms.
• Experience managing a P&L and baseline understanding of core financial metrics.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Dentists

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