Practice Manager - Westrock Orthodontics

Rock Dental Brands; Arnold (MO); On-site; USD 57,000 - 94,000; Full time

Job summary

Rock Dental Brands is seeking a Practice Manager for Westrock Orthodontics. This role involves leading a dedicated team, ensuring exceptional patient experiences, and overseeing daily operations to align with the company's vision. The ideal candidate will demonstrate strong leadership, customer service, and managerial skills, while promoting a collaborative office culture.

Benefits

Competitive pay and monthly bonus structure

Growth and advancement opportunities

Paid Time Off

Matching 401k

Medical, Dental, and Vision insurance

Short-term and Long-term Disability

Health Saving Account

Uniform assistance

Qualifications

• 2-4 years of management experience, preferably in an orthodontic clinic.
• Exceptional customer service experience is essential.
• Intermediate proficiency in Google Suite.

Responsibilities

• Provide day-to-day leadership and partner with regional manager.
• Conduct audits of patient schedules and internal referrals.
• Create and manage weekly team member schedules.

Skills

Customer Service

Communication

Leadership

Organization

Education

Management Experience

Dental Certifications

Tools

Google Suite

Job description

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It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Can you inspire, lead and grow a Dental Practice? Westrock Orthodontics is looking for a “growth engineer” aka office manager extraordinaire! The Dental Practice Manager is the foundation of Westrock Orthodontics success. Through consistent daily monitoring, and weekly reporting, the Practice Manager is the front-line supervisor and business manager.

In summary: The Practice Manager has the overall responsibility for planning, organizing, directing and coordinating the work and resources involved in running a service-oriented healthcare practice. The goal is to ensure the company vision is attained, the values are upheld, and a dynamic environment is created.

Some Of The Responsibilities Will Be

• Provide day-to-day leadership to the practice; Partner with Regional Manager to execute business objectives and provide insights on execution.
• Serve as liaison between doctors/providers and staff regarding work assignments and clinical priorities.
• Conduct audits of patient schedules; quality of data entry and patient information; consistency of patient consultations and financial presentations; internal referral process; and supply orders and utilization
• Assist front office team as needed in presenting post-exam consultations and financing options.
• Partner with the Recruiting team to identify, select, and hire high performing candidates.
• Perform team member development including but not limited to training, continuous coaching conversations, performance documentation, and disciplinary action as needed.
• Create and manage weekly team member schedules and labor costs.
  
  

Who We’re Looking For

• Someone dedicated to going above and beyond to ensure the best customer service and patient experience.
• Excellent communicator and motivator to confidently lead our teams by building relationships of trust, open communication, and a collaborative office culture.
• Strong management and leadership.
• A well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities.
  
  

You Must Have

• Without a doubt you must have exceptional customer service experience.
• Intermediate Google Suite proficiency, specifically Sheets & Documents.
• 2 -4 years Management Experience, preferably in an Orthodontic clinic setting.
  
  

Work Schedule

• Monday - Friday
  
  

Preferred Qualifications

• Knowledge or use of an dental practice management software.
• CPR-BLS, RDA, or other related dental certifications.
  
  

The Perks!

• Competitive pay and monthly bonus structure
• Growth and advancement opportunities for leadership roles
• Paid Time Off
• Matching 401k
• Wide variety of additional benefits including:
• Medical
• Dental
• Vision
• Short-term and Long-term Disability
• Health Saving Account
• Supplement Life Insurance for you or your dependents
• Uniform assistance

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  Hospitals and Health Care

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