Practice Manager

Interdent Sa; Gilbert (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Employee Assistance Program

Medical and pharmacy coverage

401k plan and deferred compensation plan

CE credits

Paid holidays and PTO

Job summary

Interdent Sa is seeking a dedicated Practice Manager for their Gilbert, AZ location. The Practice Manager will lead the team, ensuring smooth office operations and providing exceptional customer service while overseeing staff management and office efficiency.

The ideal candidate will have over 3 years of leadership experience, excellent communication skills, and familiarity with office systems. Benefits include health insurance for employees and their families, PTO, and opportunities for career advancement.

Qualifications

• 3+ years of leadership experience.
• Previous dental or healthcare management experience preferred.
• Must be computer literate.

Responsibilities

• Maintain an optimal patient care and customer service environment.
• Oversee front and back office staff.
• Analyze and improve office operations and procedures.

Skills

Leadership experience

Excellent verbal and written communication skills

Computer literacy

Bilingual

Tools

Denticon

Job description

Overview

At Gentle Dental, our Practice Managers are committed to and passionate about their practice. As the leader of the team, they ensure that their office runs smoothly from open to close. In partnership with a Director of Operations and an Area Clinical Director, the purpose of the Practice Manager is to ensure that our dental practices provide legendary customer service, via engaged employees, and overall office efficiency.

Duties and Responsibilities

• Maintain an office environment that ensures optimal patient care and customer service.
• Oversee and supervise front and back office staff.
• Evaluate and review office production and procedures to develop new ways to improve efficiency with office operations, patient retention and profitability.
• Analyze and organize office operations and procedures, including but not limited to, bookkeeping, invoice processing, cash control, preparation of payrolls and other administrative duties.
• Develop and implement office budgets and manage the procurement of general office supplies and equipment.
• Recruitment, retention and termination of staff, work with HR to assess, investigate and resolve employee issues.
• Process dental insurance claims, work with HMO and PPO dental plans, and present dental treatment plans to patients.
• Maintain advanced knowledge of software systems to compile, store and retrieve data for managerial reporting.
• Ensure compliance with all relevant state dental laws, ensure a safe work environment by complying with all local, state and federal health and safety regulations and laws, and ensure compliance with office and company policy and procedures.

Location

Gentle Dental Desert Winds
81 W Guadalupe Road
Suite 101
Gilbert, AZ 85223, USA

Qualifications

• Leadership experience 3+ years
• Previous Dental or healthcare management experience preferred but not required.
• Must have excellent verbal and written communication skills.
• Computer literate a must (Denticon experience is a plus).
• Bilingual is a plus
• Employee Assistance Program
• Medical and pharmacy, dental, vision (for employees and their families)
• Basic life, AD&D, and long-term disability insurance
• 6 Paid holidays and 2 Paid floating holiday
• PTO (120 hours per year for salaried)
• 401k plan and deferred compensation plan
• CE credits
• Career opportunities to advance with the company.

Additional Information

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.