Practice Manager

Dartmouth Health; Claremont (NH); Presencial; USD 74 000 - 115 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On-site fitness center

Tuition reimbursement

Wellness initiatives

Resumo da oferta

Dartmouth Health is seeking a Practice Manager to oversee daily operations, clinic flow, and a centralized call center, ensuring patient satisfaction and data integrity in EMR systems.

The role emphasizes leadership, budgeting, and staff development with a strong focus on regulatory compliance and payer awareness across the practice.

Qualificações

• 5–8 years of experience in medical office or practice management.
• Bachelor’s degree in healthcare administration, business, or related field preferred.
• Knowledge of healthcare regulations and payer requirements.
• Strong leadership, communication, and organizational skills.
• Familiarity with practice management software and EMR systems.
• Certifications such as Certified Medical Manager (CMM) are a plus.

Responsabilidades

• Oversee daily business operations, scheduling, office management, and clinic flow.
• Oversee centralized call center operations.
• Ensure effective patient flow from check‑in to clinical treatment.
• Ensure EMR systems function properly and capture accurate data.
• Monitor KPIs, clinical performance metrics, and workflow efficiency.
• Hire, train, supervise, and evaluate staff.
• Oversee recruitment, onboarding, appraisals, and disciplinary procedures.
• Promote staff development, engagement, and retention.
• Collaborate with other leaders to ensure optimal efficiency of practice functions.
• Ensure compliance with HIPAA, OSHA, HRSA, and other regulations.
• Implement policies, audits, and administrative frameworks.
• Manage patient complaints, incidents, and risk‑related issues.
• Resolve patient complaints and ensure high satisfaction.
• Support a patient‑centered environment and smooth service delivery.

Conhecimentos

Leadership

Communication

Organizational skills

EMR systems

HIPAA knowledge

Payer policies

Formação académica

Bachelor’s degree in healthcare administration, business, or related field

Ferramentas

Practice management software

EMR systems

Descrição da oferta de emprego

Are you ready to join a staff of like-minded professionals that strive to provide compassionate, affordable, high-quality care in our community? At Valley Regional Hospital, patients are the center of our coordinated care system and right now we have an opening for a Practice Manager to join our team.

Operations & Workflow

• Oversee daily business operations, including scheduling, office management, and clinic flow.
• Oversee centralized call center operations.
• Ensure effective patient flow from check‑in to clinical treatment.
• Ensure EMR systems function properly and capture accurate data.
• Monitor KPIs, clinical performance metrics, and workflow efficiency.

Financial Management

• Manage budgets, payroll, vendor relationships, and financial reporting.
• Oversee scheduling with clear understanding of payer policies.
• Provide input for budget preparation and cost control.

Staff Leadership

• Hire, train, supervise, and evaluate staff.
• Oversee recruitment, onboarding, appraisals, and disciplinary procedures.
• Promote staff development, engagement, and retention.
• Collaborate with other leaders to ensure optimal efficiency of practice functions.

Compliance & Risk Management

• Ensure compliance with HIPAA, OSHA, HRSA, and other regulations.
• Implement policies, audits, and administrative frameworks.
• Manage patient complaints, incidents, and risk‑related issues.

Patient Experience

• Resolve patient complaints and ensure high satisfaction.
• Support a patient‑centered environment and smooth service delivery.

Ideal Candidate would have the following qualifications:

• 5–8 years of experience in medical office or practice management.
• Bachelor’s degree in healthcare administration, business, or related field preferred.
• Knowledge of healthcare regulations and payer requirements.
• Strong leadership, communication, and organizational skills.
• Familiarity with practice management software and EMR systems.
• Certifications such as Certified Medical Manager (CMM) are a plus.

• Pay Range: $74,048/Yr. - $114,774.4/Yr. (Based on 40 hours per week, otherwise pro rata)
• FTE/Hours per pay period: 1.00 - 40 hrs/week

In addition to Dartmouth Health’s highly competitive total compensation package, Valley Regional employees gain access to an array of exceptional benefits—including an on-site fitness center, innovative wellness initiatives with reimbursement, and generous tuition reimbursement. These offerings are designed to support your personal growth, well‑being, and career advancement, making Valley Regional an outstanding place to work.

• Area of Interest: PROFESSIONAL / MANAGERIAL
• Work Status: 80
• Employment Type: FULL TIME
• Job ID: 3815

Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans.

Dartmouth Health is an Equal Opportunity and Aff…

Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact [e-mail] for assistance.