Practice Manager

DHA - Valley Regional Hospital; Claremont (NH); Presencial; USD 74.000 - 115.000; Jornada completa

Descripción de la vacante

DHA - Valley Regional Hospital in Claremont, NH, seeks a Practice Manager to oversee daily operations, workflow, and EMR systems within a patient-centered clinic.

The role leads staff, manages budgets, ensures regulatory compliance, and strives for high patient satisfaction while partnering with leaders to optimize practice performance.

Formación

• 5–8 years of experience in medical office or practice management.
• Bachelor’s degree in healthcare administration, business, or related field preferred.
• Knowledge of healthcare regulations and payer requirements.
• Strong leadership, communication, and organizational skills.
• Familiarity with practice management software and EMR systems.
• Certifications such as Certified Medical Manager (CMM) are a plus.

Responsabilidades

• Oversee daily office operations, scheduling, and clinic flow.
• Manage centralized call center operations and patient check-in/out.
• Ensure EMR systems function properly and capture data.
• Monitor KPIs and workflow efficiency.
• Oversee budgets, payroll, vendor relationships, and reporting.
• Lead recruitment, onboarding, appraisals, and staff development.
• Ensure HIPAA, OSHA, HRSA compliance through policies and audits.
• Resolve patient complaints and maintain high patient satisfaction.

Conocimientos

Leadership

Communication

Organizational skills

Healthcare regulatory knowledge

EMR familiarity

Practice management software

Educación

Bachelor’s degree in healthcare administration, business, or related field

Herramientas

EMR systems

Practice management software

Descripción del empleo

Practice Manager - DHA - Valley Regional Hospital Claremont, New Hampshire, United States

About this position

Are you ready to join a staff of like-minded professionals that strive to provide compassionate, affordable, high-quality care in our community? At Valley Regional Hospital, patients are the center of our coordinated care system and right now we have an opening for a Practice Manager to join our team.

The primary responsibility of the Practice Manager is:

Operations & Workflow

• Oversee daily business operations, including scheduling, office management, and clinic flow.
• Oversee centralized call center operations.
• Ensure effective patient flow from checkin to clinical treatment.
• Ensure EMR systems function properly and capture accurate data.
• Monitor KPIs, clinical performance metrics, and workflow efficiency.

Financial Management

• Manage budgets, payroll, vendor relationships, and financial reporting.
• Oversee scheduling with clear understanding of payer policies.
• Provide input for budget preparation and cost control.

Staff Leadership

• Hire, train, supervise, and evaluate staff.
• Oversee recruitment, onboarding, appraisals, and disciplinary procedures.
• Promote staff development, engagement, and retention.
• Collaborate with other leaders to ensure optimal efficiency of practice functions.

Compliance & Risk Management

• Ensure compliance with HIPAA, OSHA, HRSA, and other regulations.
• Implement policies, audits, and administrative frameworks.
• Manage patient complaints, incidents, and riskrelated issues.

Patient Experience

• Resolve patient complaints and ensure high satisfaction.
• Support a patientcentered environment and smooth service delivery.

Ideal Candidate would have the following qualifications:

• 5–8 years of experience in medical office or practice management.
• Bachelor’s degree in healthcare administration, business, or related field preferred.
• Knowledge of healthcare regulations and payer requirements.
• Strong leadership, communication, and organizational skills.
• Familiarity with practice management software and EMR systems.
• Certifications such as Certified Medical Manager (CMM) are a plus.

Compensation

• Pay Range: $74,048/Yr. - $114,774.4/Yr. (Based on 40 hours per week, otherwise pro rata)
• FTE/Hours per pay period: 1.00 - 40 hrs/week

In addition to Dartmouth Health’s highly competitive total compensation package, Valley Regional employees gain access to an array of exceptional benefits—including an on-site fitness center, innovative wellness initiatives with reimbursement, and generous tuition reimbursement. These offerings are designed to support your personal growth, well-being, and career advancement, making Valley Regional an outstanding place to work.