Practice Manager

National Veterinary Associates; Cedar Rapids (IA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer match

Paid time off

Job summary

National Veterinary Associates is seeking a Practice Manager for Abraham’s Equine Clinic in Cedar Rapids, Iowa. You will collaborate with the Managing Veterinarian and staff to ensure exceptional client service and effective operations across two locations.

The ideal candidate has 3–5 years of leadership experience in a veterinary setting, strong knowledge of HR practices, and excellent communication skills. Join a respected team committed to equine health and client trust.

Qualifications

• 3–5 years of experience in a veterinary or medical practice leadership role.
• Strong knowledge of HR best practices and financial reporting.
• Horse industry background or equine experience strongly preferred.

Responsibilities

• Partner with the Managing Veterinarian to set and achieve strategic goals.
• Oversee day-to-day administrative operations and manage compliance.
• Lead recruitment, onboarding, training, and development of support staff.

Skills

Leadership & Strategic Planning

Operations Management

Team & HR Management

Client Service & Community Engagement

Excellent interpersonal and communication skills

Education

Bachelor’s degree in business, management, or a related field

Tools

Microsoft Office

Practice management software (EzyVet preferred)

Job description

Abraham’s Equine Clinic is located on 29 acres in southeastern Cedar Rapids, and provides comprehensive equine veterinary care in a modern, full‑service facility. The hospital is equipped with advanced diagnostic and treatment capabilities, including an in‑house laboratory, radiology suite, endoscopy, and a fully equipped surgery suite.

A highlight of the facility is the Reproduction Center, home to many of the Midwest’s leading equine sires. Designed to support a successful breeding program, the center combines advanced reproductive technology with experienced veterinary expertise to promote fertility and breeding success.

About the Role

As Practice Manager, you will serve as a key member of the leadership team, working in close collaboration with our Managing Veterinarian and support staff to ensure smooth operations, exceptional client service, and a thriving team culture across two locations. This role is ideal for a driven, organized, and team‑oriented individual who thrives in a fast‑paced equine environment.

Key Responsibilities

Leadership & Strategic Planning

• Partner with the Managing Veterinarian to set and achieve short‑ and long‑term strategic goals
• Foster a supportive and collaborative team culture focused on high‑quality patient care and service
• Lead staff meetings, team‑building initiatives, and internal communications
• Champion change and promote best practices across all areas of operations

Operations Management

• Oversee day‑to‑day administrative operations, ensuring seamless clinic and ambulatory workflows
• Manage compliance with OSHA, DEA, and other regulatory standards
• Maintain the hospital schedule and optimize labor utilization
• Supervise fleet maintenance, facility repairs, and IT needs

Team & HR Management

• Lead recruitment, onboarding, training, and development of support staff
• Supervise performance management, including coaching, evaluations, and disciplinary actions
• Maintain accurate licensure, CE records, and credentialing documentation for veterinarians

Client Service & Community Engagement

• Ensure exceptional client service, resolving issues with professionalism and empathy
• Implement strategies to grow client engagement and local referrals
• Support educational outreach and marketing through Abrahams’ digital presence and local events
• Manage accounts receivable/payable, bank deposits, and invoice audits
• Oversee payroll processing and DVM production calculations
• Monitor and control inventory and facility expenses
• Collaborate on budgeting and forecasting to support clinic growth

Qualifications

• Bachelor’s degree in business, management, or a related field (preferred)
• 3–5 years of experience in a veterinary or medical practice leadership role
• Strong knowledge of HR best practices, financial reporting, and inventory control
• Proficiency in Microsoft Office and practice management software (EzyVet experience is a plus)
• Excellent interpersonal and communication skills
• Horse industry background or equine experience strongly preferred

Why Abrahams Equine Clinic?

• Work with a nationally respected team of veterinary professionals
• Be part of a legacy of client trust and equine health that spans generations
• Enjoy a supportive workplace culture rooted in teamwork, respect, and continuous learning
• Located in the beautiful rolling countryside near Cedar Rapids, Iowa—offering access to rural charm and metropolitan convenience

For more details, please contact [e-mail] or call/text: 629‑292‑3853.

Benefits

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

Equal Employment Opportunity

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.