Practice Manager

NVA Equine; Cedar Rapids (IA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Supportive workplace culture

Opportunity for continuous learning

Access to beautiful countryside living

Job summary

NVA Equine, located in Cedar Rapids, Iowa, is seeking a Practice Manager to join their team. The role involves overseeing daily operations, financial management, and staff recruitment, while ensuring exceptional client service and fostering a positive team culture. Ideal candidates will have 3–5 years of experience in veterinary leadership and a bachelor's degree in business or management. The position offers a unique opportunity to be part of a respected clinic with a commitment to equine health.

Qualifications

• 3–5 years of experience in a veterinary or medical practice leadership role.
• Proficiency in financial reporting and inventory control.
• Strong knowledge of human resources practices.

Responsibilities

• Partner with leadership to set strategic goals and improve operations.
• Oversee day-to-day clinic operations for efficiency.
• Ensure compliance with regulatory standards.
• Lead recruitment, onboarding, and staff development.
• Manage financial processes including payroll and budgeting.

Skills

Leadership

Financial Management

Client Service

HR Best Practices

Communication Skills

Organizational Skills

Education

Bachelor’s degree in business, management, or a related field

Tools

Microsoft Office

Practice management software (EzyVet)

Job description

Practice Manager (Full Time)

Abraham’s Equine Clinic is located on 29 acres in southeastern Cedar Rapids and provides comprehensive equine veterinary care in a modern, full-service facility. The hospital is equipped with advanced diagnostics and treatment capabilities, including an in‑house laboratory, radiology suite, endoscopy, and a fully equipped surgery suite. The Reproduction Center houses many of the Midwest’s leading equine sires, combining advanced reproductive technology with veterinary expertise to promote fertility and breeding success.

About The Role

As Practice Manager, you will serve as a key member of the leadership team, working closely with our Managing Veterinarian and support staff to ensure smooth operations, exceptional client service, and a thriving team culture across two locations. This role is ideal for a driven, organized, and team-oriented individual who thrives in a fast‑paced equine environment.

Key Responsibilities

Leadership & Strategic Planning

• Partner with the Managing Veterinarian to set and achieve short‑ and long‑term strategic goals
• Foster a supportive and collaborative team culture focused on high‑quality patient care and service
• Lead staff meetings, team‑building initiatives, and internal communications
• Champion change and promote best practices across all areas of operations

Operations Management

• Oversee day‑to‑day administrative operations, ensuring seamless clinic and ambulatory workflows
• Manage compliance with OSHA, DEA, and other regulatory standards
• Maintain the hospital schedule and optimize labor utilization
• Supervise fleet maintenance, facility repairs, and IT needs

Team & HR Management

• Lead recruitment, onboarding, training, and development of support staff
• Supervise performance management, including coaching, evaluations, and disciplinary actions
• Maintain accurate licensure, CE records, and credentialing documentation for veterinarians

Client Service & Community Engagement

• Ensure exceptional client service, resolving issues with professionalism and empathy
• Implement strategies to grow client engagement and local referrals
• Support educational outreach and marketing through Abrahams’ digital presence and local events

Financial Management

• Manage accounts receivable/payable, bank deposits, and invoice audits
• Oversee payroll processing and DVM production calculations
• Monitor and control inventory and facility expenses
• Collaborate on budgeting and forecasting to support clinic growth

Qualifications

• Bachelor’s degree in business, management, or a related field (preferred)
• 3–5 years of experience in a veterinary or medical practice leadership role
• Strong knowledge of HR best practices, financial reporting, and inventory control
• Proficiency in Microsoft Office and practice management software (EzyVet experience is a plus)
• Excellent interpersonal and communication skills
• Horse industry background or equine experience strongly preferred

Why Abrahams Equine Clinic?

• Work with a nationally respected team of veterinary professionals
• Be part of a legacy of client trust and equine health that spans generations
• Enjoy a supportive workplace culture rooted in teamwork, respect, and continuous learning
• Located in the beautiful rolling countryside near Cedar Rapids, Iowa—offering access to rural charm and metropolitan convenience