Practice Manager

Integrated Dermatology; Boston (MA); On-site; USD 68,000 - 83,000; Full time

Job summary

Integrated Dermatology Group is seeking an Office Manager to oversee daily medical office operations across Brighton and Mashpee locations. You will manage patient scheduling, medical records, billing, staff supervision, and regulatory compliance, while driving patient service excellence.

The role requires strong communication, HIPAA/OSHA knowledge, and experience in a medical office; a Bachelor's degree is preferred. Full-time, Monday–Friday, starting salary $75,000 per year.

Qualifications

• Exceptional communication skills and ability to multitask.
• Effective personnel management including training staff and delegating duties.
• Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations.
• Strong computer skills with proficiency in Microsoft Office Suite.
• Hands on approach to team building and willingness to work hard.

Responsibilities

• Manage daily operations including patient scheduling and registration.
• Oversee medical records, data entry, cash posting, and daily bank deposits.
• Supervise staff: recruitment, onboarding, training, scheduling, and performance management with HR.
• Ensure exceptional patient service and timely resolution of concerns.
• Collaborate with RVP to implement strategic initiatives and growth.
• Maintain office policies, procedures, and regulatory compliance.
• Monitor KPIs: patient volume, financial performance, and efficiency.
• Foster a collaborative, engaged team and professional development.

Skills

Communication

Multitasking

Personnel management

Staff training

Delegation

HIPAA compliance

OSHA compliance

MS Office

Team building

Education

Bachelor’s degree

Job description

Company Description

Integrated Dermatology Group is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at IDG is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.

Job Description

• Manage daily operations including patient scheduling and registration, medical records, data entry, cash posting, daily bank deposits, office maintenance, and computer systems.
• Supervise and develop medical office personnel to ensure maximum efficiency, including staff selection, onboarding, training, scheduling, and performance management in collaboration with HR.
• Ensure the practice delivers exceptional patient service, including timely resolution of patient concerns and service recovery.
• Collaborate with the RVP to implement strategic initiatives and support practice growth.
• Manage, implement, and maintain office policies and procedures to ensure consistency and compliance.
• Oversee compliance with HIPAA, OSHA, and other regulatory requirements.
• Provide administrative support to physicians and clinical staff as needed.
• Monitor and report on key performance indicators (KPIs), including patient volume, financial performance, and operational efficiency.
• Foster a collaborative and supportive team environment that promotes staff engagement and professional development.
• Enforce office policies and procedures to maintain operational excellence.Perform other related duties as needed.

Qualifications

• Exceptional communication skills and ability to multitask.
• Effective personnel management including training staff and delegating duties.
• Thorough knowledge of HIPAA, OSHA, and other relevant medical practice regulations.
• Strong computer skills with proficiency in Microsoft Office Suite.
• Hands on approach to team building and willingness to work hard.

Job Type

• Full-time: Monday-Friday
• Pay rate starting at $75,000/year
• Oversees Brighton and Mashpee locations

Experience

• Experience as an Office Manager in a medical office setting.
• Experience in Dermatology, preferred but not required.
• Experience with medical software and knowledge of medical billing and coding process.
• Proven experience building office culture and cross functional teams to enhance patient experience and practice growth.

Education

• Bachelor’s degree is preferred

Additional Information

All your information will be kept confidential according to EEO guidelines

Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.