Office Manager I

Docs, Llc; Columbus (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k matching

Paid time off

Job summary

DOCS Dermatology Group in Columbus, OH is seeking an Office Manager to lead daily operations of the medical office, overseeing clinical and non-clinical staff, budgeting, and the patient experience.

Responsibilities include implementing policies, hiring and onboarding, staff supervision, scheduling, payroll oversight, HIPAA compliance, and collaboration with nurses, providers, and executives. Experience with EMR systems (ModMed/EMA) is preferred.

Qualifications

• High school diploma or equivalent; degree preferred.
• Familiarity with ModMed, EMA, EMR preferred.
• Strong HIPAA knowledge and compliance.
• Operates independently with strong leadership and problem-solving skills.

Responsibilities

• Implement office policies and procedures.
• Hire and onboard administrative and clinical staff.
• Supervise, train, coach, and evaluate administrative and clinical staff.
• Create and maintain staffing schedules to optimize provider coverage.
• Supplement staffing by assisting on the patient care team as needed.
• Oversee payroll timekeeping and timely payroll processing.
• Foster a positive patient experience while ensuring compliance.
• Collaborate with nurses, providers, and executives.
• Partner with regional managers to set goals and budgets.
• Use EMR, billing, scheduling, and timekeeping software.
• All other duties as directed and assigned.

Skills

Leadership skills

Communication skills

Problem-solving

Independent worker

Education

High school diploma or equivalent

Associate or Bachelor degree in healthcare management or related field

Tools

ModMed

EMA

EMR systems

Job description

Company Overview

At DOCS Dermatology Group , we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

An Office Manager is a leadership role, critical to the success of our team and the satisfaction of our patients. In addition to providing patient care, this role oversees all aspects of the daily operations within the medical office and will be focused on managing both clinical and non-clinical employees, overseeing the financial budget for the office, ensuring a positive patient experience, and managing inventory.

Job Responsibilities

• Implement office policies and procedures.
• Hire and onboard administrative and clinical staff.
• Supervise, train, coach, and evaluate administrative and clinical staff.
• Create and maintain the staffing schedule to optimize provider schedules, minimize gaps in coverage, and manage paid time off requests.
• Frequently supplements staffing headcount by working as a direct part of the patient care team by performing clinical duties to assist providers or working as a Medical Assistant or Receptionist.
• Oversee and approve time sheet details to ensure payroll processes timely and accurately.
• Foster a positive patient experience while ensuring regulations, guidelines, and standards are followed.
• Collaborate with nurses, providers, and executives.
• Partner with regional managers to set goals, objectives, and budgets for the office.
• Use popular software for electronic medical records (EMR), billing, scheduling, and accurate timekeeping.
• All other duties as directed and assigned.

Minimum Qualifications

• High school diploma or equivalent, associate or bachelor’s degree in healthcare management, business, or related degree is preferred.
• Familiarity with ModMed, EMA, EMR preferred.
• Thorough understanding of HIPAA laws and guidelines.
• Works well independently and has strong operational skills.
• Learns quickly and has strong problem-solving and critical thinking skills.
• Develops strong relationships with coworkers and has strong leadership skills.
• Communicates effectively and has strong verbal and written communication skills.
• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Physical Demands

• Frequently sit, stand, walk, talk, hear, and use devices including but not limited to computers, phones, and iPads.
• Regularly use close vision and ability to adjust focus.
• Occasionally stoop, bend, reach above shoulders, push/pull doors and drawers, and lift up to 25 pounds

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status