Office Manager II

Docs, Llc; Bridgeport (WV); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group in the United States is seeking an Office Manager to lead daily operations across clinical and non-clinical teams, manage budgets, and ensure a positive patient experience.

This role requires strong leadership, staff development, HIPAA compliance, and proficiency with EMR systems like ModMed and EMA.

Qualifications

• Minimum required: high school diploma or equivalent; healthcare/business degree preferred.
• Familiarity with EMR systems and HIPAA guidelines is beneficial.
• Strong leadership, problem-solving, and communication skills are essential.

Responsibilities

• Implement office policies and procedures.
• Hire and onboard administrative and clinical staff.
• Supervise, train, coach, and evaluate staff.
• Create staffing schedules to optimize provider coverage.
• Oversee payroll timing and accuracy.
• Foster a positive patient experience while adhering to regulations.
• Collaborate with nurses, providers, and executives.
• Set office goals and budgets with regional managers.
• Use EMR and scheduling software effectively.
• Other duties as assigned.

Skills

Leadership

Operations management

Staff management

Communication skills

HIPAA knowledge

Education

Healthcare management degree

Business degree

Tools

ModMed

EMA

EMR software

Job description

Company Overview

At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

An Office Manager is a leadership role, critical to the success of our team and the satisfaction of our patients. This role oversees all aspects of the daily operations within the medical office and will be focused on managing both clinical and non-clinical employees, overseeing the financial budget for the office, ensuring a positive patient experience, and managing inventory.

Job Responsibilities

• Implement office policies and procedures.
• Hire and onboard administrative and clinical staff.
• Supervise, train, coach, and evaluate administrative and clinical staff.
• Create and maintain the staffing schedule to optimize provider schedules, minimize gaps in coverage, and manage paid time off requests.
• Oversee and approve time sheet details to ensure payroll processes timely and accurately.
• Foster a positive patient experience while ensuring regulations, guidelines, and standards are followed.
• Collaborate with nurses, providers, and executives.
• Partner with regional managers to set goals, objectives, and budgets for the office.
• Use popular software for electronic medical records (EMR), billing, scheduling, and accurate timekeeping.
• All other duties as directed and assigned.
• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications

• High school diploma or equivalent, associate or bachelor’s degree in healthcare management, business, or related degree is preferred.
• Familiarity with ModMed, EMA, EMR preferred.
• Thorough understanding of HIPAA laws and guidelines.
• Works well independently and has strong operational skills.
• Learns quickly and has strong problem-solving and critical thinking skills.
• Develops strong relationships with coworkers and has strong leadership skills.
• Communicates effectively and has strong verbal and written communication skills.

Physical Demands

• Frequently sit, stand, walk, talk, hear, and use devices including but not limited to computers, phones, and iPads.
• Regularly use close vision and ability to adjust focus.
• Occasionally stoop, bend, reach above shoulders, push/pull doors and drawers, and lift up to 25 pounds

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status