Office Manager II

Docs, Llc; Battle Creek (MI); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Company paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group is seeking an Office Manager to lead daily operations of the medical office, overseeing both clinical and non-clinical staff, budgeting, patient experience, and inventory management.

The role requires strong leadership, independent work, and solid knowledge of HIPAA, with experience in medical office software such as ModMed/EMA EMR.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree in healthcare management, business, or related field preferred.
• Familiarity with ModMed, EMA, EMR preferred.
• Thorough understanding of HIPAA laws and guidelines.
• Works well independently with strong operational skills.
• Learns quickly with strong problem-solving and critical thinking abilities.
• Develops strong relationships with coworkers and shows leadership.
• Effective verbal and written communication skills.

Responsibilities

• Implement office policies and procedures.
• Hire and onboard administrative and clinical staff.
• Supervise, train, coach, and evaluate administrative and clinical staff.
• Create and maintain staffing schedules to optimize provider coverage and PTO.
• Oversee and approve timesheet details for payroll accuracy.
• Foster a positive patient experience while following regulations and standards.
• Collaborate with nurses, providers, and executives.
• Partner with regional managers to set goals, objectives, and budgets for the office.
• Use EMR, billing, scheduling, and timekeeping software effectively.
• All other duties as directed and assigned.
• Benefits include medical, dental, vision, 401k matching, life insurance, EAP, and PTO.

Skills

Leadership

Operational skills

Communication skills

Problem solving

Team collaboration

Education

Healthcare management degree

Business degree

Tools

ModMed

EMA EMR

Job description

Company Overview

At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

An Office Manager is a leadership role, critical to the success of our team and the satisfaction of our patients. This role oversees all aspects of the daily operations within the medical office and will be focused on managing both clinical and non-clinical employees, overseeing the financial budget for the office, ensuring a positive patient experience, and managing inventory.

Job Responsibilities

• Implement office policies and procedures.
• Hire and onboard administrative and clinical staff.
• Supervise, train, coach, and evaluate administrative and clinical staff.
• Create and maintain the staffing schedule to optimize provider schedules, minimize gaps in coverage, and manage paid time off requests.
• Oversee and approve time sheet details to ensure payroll processes timely and accurately.
• Foster a positive patient experience while ensuring regulations, guidelines, and standards are followed.
• Collaborate with nurses, providers, and executives.
• Partner with regional managers to set goals, objectives, and budgets for the office.
• Use popular software for electronic medical records (EMR), billing, scheduling, and accurate timekeeping.
• All other duties as directed and assigned.
• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications

• High school diploma or equivalent, associate or bachelor’s degree in healthcare management, business, or related degree is preferred.
• Familiarity with ModMed, EMA, EMR preferred.
• Thorough understanding of HIPAA laws and guidelines.
• Works well independently and has strong operational skills.
• Learns quickly and has strong problem-solving and critical thinking skills.
• Develops strong relationships with coworkers and has strong leadership skills.
• Communicates effectively and has strong verbal and written communication skills.

Physical Demands

• Frequently sit, stand, walk, talk, hear, and use devices including but not limited to computers, phones, and iPads.
• Regularly use close vision and ability to adjust focus.
• Occasionally stoop, bend, reach above shoulders, push/pull doors and drawers, and lift up to 25 pounds

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status