Practice Manager

Sol Mental Health; Alabama; On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision

FSA & HSA

401(k) with match

PTO + holidays

EAP

Disability insurance

Life insurance

Job summary

SOL Mental Health is seeking a Practice Manager in Rockville, MD to lead day-to-day operations across care centers. You will supervise the administrative team, work with clinical leaders, and drive patient access and financial performance.

The role requires 3+ years in healthcare practice management, strong organizational and communication skills, and experience with EHRs and scheduling systems. A bachelor's degree is strongly preferred.

Qualifications

• 3+ years of experience in healthcare practice management.
• Bachelor's degree strongly preferred; healthcare administration background preferred.
• Demonstrated success in leading and developing teams.
• Strong organizational and communication skills.
• Proven ability to manage financial and operational metrics.
• Experience with healthcare EHRs, practice management, and scheduling systems.

Responsibilities

• Lead operational and business functions of SOL Mental Health practices.
• Supervise non-clinical Care Team Members and partner with clinical leaders.
• Align clinical and operational priorities with Therapy Supervisors.
• Drive patient access, flow, and experience with standardized workflows.
• Optimize scheduling, provider productivity, and clinician collaboration.
• Improve KPIs like new patient conversion, retention, and no-shows.
• Oversee front desk, patient communications, and self-pay collections.
• Manage budget and use data to drive decisions.
• Coach and develop administrative care team; hire and train staff.
• Ensure regulatory compliance and cross-functional collaboration.

Skills

Leadership experience

Organizational skills

Communication skills

Financial and operational metrics

Healthcare practice management

Scheduling systems experience

Education

Bachelor's degree preferred

Healthcare administration background preferred

Tools

Healthcare EHRs

Practice management systems

Scheduling systems

Job description

Practice Manager | Rockville, Maryland

Join our team at SOL Mental Health!

We’reredefiningwhat’spossible in mental health care—starting withyou.

Compensation & Benefits

• $75,000 - $90,000 (Base + Bonus)
• Medical, dental, vision, FSA and HSA
• 401(k) with match
• PTO + 10 paid holidays
• Employee Assistance Program (EAP)
• Short & long-term disability
• Life insurance

What You Bring

• 3+ years of experience in healthcare practice management
• Bachelor's degree strongly preferred; healthcare administration background preferred
• Demonstrated success in team leadership and development
• Strong organizational and communication skills
• Proven ability to manage financial and operational metrics
• Experience with healthcare electronic health records, practice management, and scheduling systems
• Physical Requirements: Prolonged periods of sitting at a desk and working on a computer, and must be able to lift up to 15 pounds at times

What You’ll Do

The Practice Manager leads the operational and business functions of SOL Mental Health practices, ensuring effective day-to-day operations while building a high-performing team. This role focuses on implementing organizational initiatives, driving team performance, managing practice operations, and partnering with the Therapy Supervisor to create an environment where exceptional mental health care can flourish.

Practice Managers at SOL Mental Health directly supervise non-clinical Care Team Members and partner with clinical leaders to lead assigned Care Centers.

• Partner with Therapy Supervisors to align clinical and operational priorities and address practice challenges
• Drive patient access, flow, and experience by implementing standardized workflows across the care lifecycle
• Optimize scheduling, provider productivity, and clinician collaboration to support patient access and outcomes
• Improve key performance metrics, including new patient conversion, retention, and no-show/cancellation rates
• Oversee front desk operations, patient communication, and self-pay collections to ensure a high-quality experience and financial performance
• Lead practice-level financial and operational performance, including budget management and use of data to drive decisions
• Manage, coach, and develop the administrative care team, including hiring, onboarding, training, and performance management
• Ensure regulatory compliance while leading operational initiatives, quality improvement efforts, and cross-functional collaboration

Our Culture

How we show up for each other and our patients:

We Lead with Heart
We Look for the Good
We Strengthen Each Other
We Strive for Excellence
We Break New Ground

Commitment to Inclusion

We’re committed to building a diverse, inclusive workplace where everyone feels valued and supported.