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Watson Clinic in Lakeland, FL seeks a qualified office systems support professional to assist PFS Directors and analyze business and system requirements for physician practice management. You will support system setup decisions, workflow improvements, and monthly reporting using Epic Workbench, Access, and BI tools.
The role emphasizes strong MS Office skills, knowledge of ANSI X12 EDI, and experience with practice management software.
Essential Functions: Provide support PFS Directors.
Analyze and make recommendations for business and system requirements relating to business office functions.
Provide business perspective for file maintenance/system set-up decisions.
Provides system support to physicians and support staff to include; retaining, problem identification and workflow review.
Analyzes workflow and determines the best methods for automating the office processes.
Builds and maintains dictionaries and fee schedules; includes consideration of process design and integration with other systems.
Establishes Clinic-wide policies and procedures for monitoring compliance.
Design and implement reports to include DBMS, Excel, Access, Epic Workbench, etc.
Responsible for practice management system & electronic charge capture system upgrades, testing functionality and impact for end users.
Responsible for Diver Reporting for providers and month end reporting.
Required Education and Experience :
High school graduate. Proficient in use and application of physician practice management application including electronic eligibility and claim edits (preferred Epic PM and GE Centricity Business). Understanding of ANSI X12 EDI transaction sets. Report writing using business intelligence software. Proficient in MS Office, including Access. Project management skills with the ability to determine and present suggestions for process efficiency and enhancement. Thorough understanding of medical billing processes. Must have and maintain at least one Epic Certification.