Practice Floor Leader: Develop Teams & Patient Care

AEG Vision; De Motte (IN); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, life, STD, &

LTD benefits

HSA/FSA

Paid time off

Paid holidays

Job summary

AEG Vision is seeking an Assistant Practice Manager to inspire the team, support daily operations, and deliver outstanding patient care while driving meaningful business results. This hands-on leadership role focuses on developing people, improving workflow, and coordinating across patient care, optical sales, and clinical support to ensure a smooth patient experience.

You will learn multiple practice functions and partner with the Practice Manager and Optometrist to support exam flow and team

Qualifications

• Optical, optometric, healthcare, retail, hospitality, or comparable service/operations experience required.
• Experience in one or more optical or practice functions preferred, such as patient care coordination, optical sales and service, technician/clinical support, or front desk operations.
• 1–2 years of leadership, lead, supervisory, or management experience preferred.
• Strong communication, organization, collaboration, and follow-up skills in a fast-paced patient care environment.
• Ability to learn practice systems, technology, and workflow tools quickly.
• High school diploma or equivalent.
• Demonstrated leadership capability required, which may include peer training, coaching others, owning a specific business area, supporting team development, or leading through influence without a formal managerial title.

Responsibilities

• Support the Practice Manager with daily operations, patient flow, team coordination, service execution, and real-time practice needs.
• Work actively on the practice floor and assist across practice functions to support patient care and operational execution.
• Learn and support key practice roles, including patient care coordination, optical sales and service, technician/clinical support, and patient handoffs.
• Assist with onboarding, peer training, workflow changes, company initiatives, technology updates, and team development.
• Participate in interviews, onboarding, coaching, team development, or employee-related follow-up as requested and under the direction of the Practice Manager.
• Serve as the designated practice point of contact in the Practice Manager’s absence, when assigned, while escalating matters outside of role authority.
• Perform other duties as assigned by the Practice Manager.

Skills

Leadership

Team coordination

Communication

Patient care coordination

Staff development

Education

High school diploma or equivalent

Job description

AEG Vision is seeking an Assistant Practice Manager to inspire the team, support daily operations, and deliver outstanding patient care while driving meaningful business results. This hands-on leadership role focuses on developing people, improving workflow, and coordinating across patient care, optical sales, and clinical support to ensure a smooth patient experience.

You will learn multiple practice functions and partner with the Practice Manager and Optometrist to support exam flow and team