Practice Floor Director

A Lifetime of Smiles; LaSalle (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Employee discounts

Flexible schedule

Job summary

A Lifetime of Smiles in LaSalle, IL is seeking a Practice Floor Director to oversee real-time patient flow, clinical operations, scheduling, and team coordination. You will report to the Chief Operations Officer and guide department leads to deliver an exceptional patient experience.

This hands-on leadership role requires confident decision-making, clinical knowledge, and a passion for helping both patients and dental staff succeed in a growing practice.

Qualifications

• Hands-on dental assisting experience required.
• Ability to coach and develop a dental team.
• Treatment-plan presentation experience required.

Responsibilities

• Coordinate patient, doctor, hygiene, clinical, and administrative flow throughout the day.
• Support efficient scheduling and timely patient care.
• Lead department leads and reinforce practice standards.
• Coach dental assistants using clinical experience.
• Oversee treatment-plan presentation and help patients understand care.
• Identify opportunities for convenient same-day treatment.
• Monitor daily goals and improve efficiency and patient experience.

Skills

Dental assisting

Leadership

Clinical workflow

Treatment planning

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• 401(k) matching
• Bonus based on performance
• Company parties
• Dental insurance
• Employee discounts
• Flexible schedule

Practice Floor Director

A Lifetime of Smiles | LaSalle, IL

$20-$25/hour + Bonus Opportunities

Dental Assisting Experience Required

Are you an experienced dental professional who naturally sees the bigger picture? You understand how clinical care, scheduling, communication, treatment presentation, and the patient experience all work together to create a successful day. You are confident leading others, comfortable making decisions, and energized by helping a dental team perform at its best.

As A Lifetime of Smiles continues to grow and invest in our team, we are expanding our leadership structure and looking for an experienced dental professional to become our Practice Floor Director. This is a hands-on leadership position responsible for overseeing the real-time flow of our practice and helping create an exceptional experience for both our patients and our team. The Practice Floor Director works directly with our Chief Operations Officer and provides leadership to our department leads and team members.

What You'll Do

The Practice Floor Director will help lead the patient day from start to finish, maintaining awareness of clinical operations, patient flow, treatment, scheduling, and team needs while helping each department work together effectively.

You will:

• Coordinate patient, doctor, hygiene, clinical, and administrative flow throughout the day
• Support efficient scheduling and timely patient care
• Lead department leads and reinforce practice standards and expectations
• Coach and develop dental assistants using your own clinical experience
• Support strong communication and handoffs between clinical and administrative teams
• Oversee treatment-plan presentation and help patients understand and move forward with recommended care
• Identify opportunities for appropriate same-day treatment
• Monitor daily practice goals and help the team work toward them
• Recognize opportunities to improve efficiency, communication, and the patient experience
• Step into clinical operations when necessary to assist, demonstrate, troubleshoot, or train

What We're Looking For

• Hands-on dental assisting experience is required. This person must have the clinical knowledge and experience necessary to confidently coach and develop our dental assisting team.
• Candidates should have a strong understanding of dental procedures, clinical workflow, treatment sequencing, and dental radiographs within the scope of their role. Treatment-plan presentation experience is also required, along with the ability to confidently communicate with patients about recommended care.
• Previous experience as a Lead Dental Assistant, Clinical Coordinator, Treatment Coordinator, Assistant Office Manager, Dental Office Manager, or dental team leader is strongly preferred.
• The right person is confident, assertive, organized, solution-focused, and comfortable leading in a busy comprehensive dental practice. We're looking for someone who takes ownership, communicates well, and genuinely enjoys helping both patients and team members succeed.

About A Lifetime of Smiles

For more than 27 years, A Lifetime of Smiles has proudly served the Illinois Valley with comprehensive dentistry and a commitment to our vision of Improving People's Lives Through Dentistry.

Our team is guided by five core values: Fun, Engaged, Stewardship, Growth Minded, and Honesty. As our practice continues to grow, we are intentionally investing in leadership, training, team development, and the systems that allow us to provide an exceptional experience for our patients.